Russ White Email & Phone Number

Resurrection Parish

Morgantown, Wv, Us

Program Manager for the Business Systems Integration team that provides systems and support for over 1000 R&D programs for the Department of Energy's National Energy Technology Laboratory.Refined KeyLogic's development practices leading to higher customer satisfaction scores and increased employee engagement. These changes also allowed for successful CMMI V2.0 Dev Level 3 and ISO 9001:2015 certifications.

Pittsburgh, Pennsylvania, Us

Bridgeville, Pa, Us

Responsible for the global product development, technology infrastructure, and technology vendor partnerships for this Leadership Development company with offices in 26 countries. Overall program management responsibility for the architecture and design of DDI’s leadership development platform, which is a highly scalable, multi-tenant, B2B SaaS product (Azure and private cloud). Defined and implemented the cloud architecture strategy for DDI’s global IT applications (Microsoft Dynamics, Microsoft O365, Data Lake, Oracle ERP, and ServiceNow). Completely transformed the technology organization by implementing SAFe, Agile, Lean, and Kanban processes resulting in improved quality, operational transparency, and predictable and consistent customer value creation. Additionally, I trained, implemented, and coached Scrum and Kanban processes across the Sales, Marketing, Consulting, and Finance organizations.Primarily responsible for driving the global enterprise data governance, compliance, and risk management. Hands-on implementation to ensure compliance with regulations and standards such as the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), PCI DSS 3.1, and ISO 27001. Aligned DDI IT policies and procedures with SSAE18, SOX, and SOC 2 Type II regulations.

Cranberry Township, Pa, Us

Responsible for all operational aspects of this B2B e-commerce technology company, including software development, program management, MIS, and professional services associates. Implemented Agile-based product development methodologies to build a SaaS-based product offering successfully and guided the development of this product from conceptualization through commercial release and deployment in less than six months. This product enabled a 15% growth in total customers within the first six months of its release.Markedly increased customer satisfaction over two years as measured by a 38% improvement in the company’s Net Promoter Score. This was accomplished by rewriting and standardizing the project initiation, project management/execution, and customer support to align with customer expectations. Grew top and bottom-line results by more than 30% while decreasing the cost of goods sold due to increasing operational efficiencies, holding staffing levels steady, and automating several labor-intensive customer deployment processes.Drove the migration of all CRM, ERP, and Customer Support systems to the cloud (NetSuite), reducing costs while increasing enterprise data quality.

Us

Full P&L responsibility for Automation business unit of this $500+ Million, 1,000 employee Railway and Mass Transit Systems company. Executive leadership of approximately 225 technology professionals responsible for producing safety-critical rail traffic control systems for many of the world’s most significant rail and transit systems. Introduced Agile-based development methodologies and wholly redesigned the development and project management practices for the business unit. These changes resulted in a nearly 100% reduction in budget and schedule overruns while simultaneously increasing the quality of the systems delivered.Executive sponsor and chief evangelist for developing a standard, configurable Mass Transit control system product. This product-based approach reduced the deployment costs by two-thirds and led to a five-fold increase in orders while providing a complete return on investment in less than two years.

Provided direct day-to-day management of all Personity technology professionals and indirect oversight of 50 Motorola professionals in North America and Europe. This startup deployed the first known commercial implementation of presence technologies on mobile phones.

Us

Provided technical due diligence investigation and pre-investment technology advice for this venture capital company. Oversaw all aspects of distributed software product development environment in Pittsburgh, Pennsylvania, Los Gatos, California, and Mumbai, India.

Pittsburgh, Pa, Us

Full P&L responsibility for this 100 person data quality, data warehousing software company. Successfully completed all Y2K software updates and system deployments 1 year ahead of schedule.

Bethesda, Md, Us

Designed, developed, and deployed one of the software industry's first commercial document management systems.

Reston, Virginia, Us

Developed real-time software for the onboard control of the Trident II nuclear missile system.

Ms, Computer Science, Software Engineering

Bs, Computer Science (Major), Chemistry (Minor)