John Williams Email & Phone Number

San Jose, CA, US

• Driving projects across acquisitions, supply chain, customer experience and business units.
• Transforming services and supply chain functional teams to fully under corporate cybersecurity controls. Enabled log checking from network, device and application layers for hundreds of labs and partner sites across.
• Integrating new networking acquisitions in to computer security systems.
• Driving capability domain to greater network flow coverage under massive volume increase.

Morrisville, NC, US

• Managing quality executive BMS to drive business, connect cross-functions, geos and supply chain. Ensure follow through of key actions identified.
• Driving yearly quality winter plan strategic cycle to identify key strategic initiatives and drive projects through tracking and monthly PMO.
• Overall managing of quality Tier 1-3 KPIs analysis and closed loop BMS including customer centric KPI transformation. Record performance achieved.
• Transforming quality systems with quality, big data, VOC & IT teams.
• Driving customer quality culture promotion.

Morrisville, NC, US

• Supply Chain PMO, Lenovo US (2011 - June 2013)
• Successfully executed complex transformational projects including Chengdu Factory Export Enablement, Order Visibility Portal (OVP), Shinkansen business process outsourcing and Date Accuracy Improvement, all reporting.
• Led IBM and internal IT teams enabling export from new China factory to Europe.
• Won 2012 Supply Chain top project award for organizational project by identifying $6 million in savings while working through resource constraints.
• Owned cross-functional OVP project through SDLC to worldwide roll-out.

Winston-Salem, NC, US

• Managed 2 multi-million dollar warehouse management software upgrades to a supported version at 800,000+ sq ft facilities.
• Lead external software vendor and internal IT and logistics teams to enable trade management software for NAFTA and CAFTA and manage supplier solicitation.
• Lead three-year program to digitize the corporate planning and forecasting process with an industry leading analytics vendor.

• Built sales from 0 to 30 million RMB/year with sales team of 2.
• Imported parts, equipment, partially finished goods and exported machines.
• Managed Chinese language marketing and advertising in industry periodicals and websites.
• Managed quarterly northern region industry exhibitions as projects from design, construction & advertising to execution.

• Technical document writing for USDA and e-commerce projects.
• Wrote, reviewed and edited marketing documents and white papers.
• In charge of company brochure design, write-up, editing and printing. Translation of software design and marketing materials from Chinese to English.

• Supported DacEasy accounting and Telemagic contact management software.
• Fielded questions and troubleshooted issues from end users and value added resellers via telephone.
• Led group to create testing and training materials.