Specialist consultancy facilitating outcome led, technology-enabled change with an energetic and positive approach.- Leading client-facing change initiatives from end to end using an agile approach, and including all aspects of the project lifecycle.- Managing a team of developers and working closely with stakeholders up to board level to ensure a successful delivery and positive experience for our clients.

Led and supported the delivery of several change initiatives including:- New technology for the bank’s annual reward review- The digitisation of core HR and case management solutions to Workday and ServiceNow- The acquisition of MBNA from Bank of America- The introduction of a new third-party supplier and cloud platform (Beeline) for the management of contingent workers- Creation of a bespoke annual reward review solution for the bank’s commercial business-… Show more Led and supported the delivery of several change initiatives including:- New technology for the bank’s annual reward review- The digitisation of core HR and case management solutions to Workday and ServiceNow- The acquisition of MBNA from Bank of America- The introduction of a new third-party supplier and cloud platform (Beeline) for the management of contingent workers- Creation of a bespoke annual reward review solution for the bank’s commercial business- Transformation to move all colleagues onto a new desktop operating system- A new SAP HR solution for the bank- The divestment of 632 bank branches (creating TSB Bank)- The acquisition of HBOS - New online account opening and lending solutions for the bank’s commercial businessMy responsibilities included:- All core project management activities such as plan creation and milestone tracking, management of risks, issues and dependencies, resource and stakeholder management, status reporting, chairing forums (e.g. steering committees).- Developing reward strategies and plans to support the delivery of the annual reward review.- Managing relationships with internal stakeholders to director level.- Working closely with third-party service providers and implementation partners.- Leading cross-functional teams, both on and offshore, to design, build, test and deploy new technology.- Facilitating workshops and events with stakeholders, leadership and end users.- Driving activity to review and simplify existing business processes and influence key decisions; ensuring successful and lasting improvements.- Negotiating and influencing to facilitate resolution of issues or instances of competing priorities.- Creating learning and communication materials and delivering training.- Identifying, analysing and addressing business, customer, and colleague impacts. Show less