Jillian Ryan Email & Phone Number

Boston, Massachusetts, US

• Supported startup and branding of company in close collaboration with Sales and Marketing team.
• Collaborated with technical experts across the world to learn products offered by the company, gather technical information, and recommend strategies for marketing products in America.
• Interacted with customers to gather requirements for custom, fully-automated projects across the biotech spectrum, such as protein purification and cell culture preparation.
• Mapped out customer processes by creating technical flowcharts and refining requirements by presenting to customers and gathering feedback.
• Drafted technical specifications for VELSSON products, including incubator and liquid handling devices, to be incorporated to CRM database.

Madison, Wisconsin, US

• Formerly a startup, Thrive Earlier Detection, until acquisition by Exact Sciences.Responsibilities:
• Uses experimental data and user feedback to design, implement, and iteratively improve automated liquid handler methods for use in a high throughout environment to meet or exceed the requirements of existing assay.
• Supports design transfer and deployment of automation solutions across multiple sites which meet product requirements and are fully integrated with clinical laboratory workflows.
• Supports Laboratory Operations and ensures reliable and robust operation of automated systems with minimal downtime by providing troubleshooting, root cause analysis, issue resolution, and supporting documentation.
• Establishes and maintains relationships with lab staff to understand processes and procedures.Highlights:
• Streamlined and improved reproducibility and robustness of automated genomic DNA extraction by decreasing runtime, optimizing user-interaction steps, and incorporating error handling for high-risk steps through.

Madison, Wisconsin, US

• Highlights:
• Designed, developed, and optimized COGS for first MCED method to transfer to Exact HQ for manufacturing oligo plates for use in NGS workflows, previously a laborious manual task for operators.
• Supported accurate and robust automation software integration with external systems (LIMS, integrated hardware, etc.) through the development and execution of Installation and Operational Qualification procedures in.
• Identified a quality risk and resolved it in cooperation with Hamilton to improve usability and quality control for consumables used in one of the most critical steps of the MCED workflow.
• Ensured automated liquid handling accuracy and precision through testing, optimization, and verification using the Hamilton LVK.
• Supported Procurement and Operations by performing and documenting technical assessments of alternative consumables during shortages due to COVID-19; served as primary representative for the MCED program in meetings.

Bethesda, Maryland, US

• Executed protocols and provided client support for validation projects as part of a highly collaborative team
• Reviewed documentation for User Requirement Specifications, IQOQ protocols, Final Reports, and Final Validation Packages
• Developed onboarding materials for new teammates to ease transition onto complex client site with state-of-the-art cGMP facilities, technology, and equipment
• Received training in GMP areas: V-Model, Cleanroom Gowning, Gene and Cell Therapy Processes, COTS, GDP, Data Integrity and cGMP (21 CFR Part 210 & 211), Technical Writing

Carlsbad, California, US

• Assisted clients with urgent COVID-19 related projects including communicating with vendors across the country to obtain high demand instrumentation and documentation such as EUA, SHA, DHF
• Searched for scholarly works to provide clients with research/data that can be leveraged for efficient product development
• Participated in cross-functional meetings to brainstorm and establish requirements for products in early developmentSpecial Projects:
• Represented an international client at an American customer site during COVID-19 travel restrictions to assist with support; coordinated travel logistics with <24hrs notice and performed technical repairs on liquid.
• Performed extensive research into dryroom options for a large manufacturing client in urgent need of production space for a component of their market-approved COVID-19 test in short supply

Salinas, California, US

• Responsibilities:
• Led planning, execution, and analysis of experiments to evaluate novel automation capabilities for complex and sensitive NGS assays
• Participated in cross-functional R&D teams with scientists and bioinformaticians to provide instrumentation expertise with the goal of developing fully or semi-automated assays
• Conveyed automated workflows to collaborators unfamiliar with the system by creating detailed process flow diagrams, protocols, other forms of visual communication
• Led investigations into failures/suboptimal automated assay performance to determine root cause and recommend corrective actions using robust test methods
• Supported existing NGS instrumentation in established Operations/CLIA labHighlights:

Nottingham, MD, US

• Designed and 3D printed new prototype parts to improve old designs and repairs of devices
• Re-programmed motor control boards to ensure proper communication between the ergometers, updated software, and circuit boards
• Improved organization of parts and systems within databases by adding photographs and shipping information
• Created, captured, and restored updated images on monitors of devices to be installed on all future shipments, cutting out tedious steps that were required previously
• Modified products with power tools to improve portability and usability

Nottingham, MD, US

• Performed regression, ad hoc, and verification tests to find bugs and features in upgraded software
• Laid out usability reports for the testing of devices to ensure compliance with Federal standards
• Designed prototypes to fit and retrofit devices for improved functionality and for easier clinical use of the devices
• Independently calibrated, set-up, and used a Lulzbot TAZ 5 3D printer to make prototypes
• Implemented a barcode system to improve stockroom organization of hundreds of parts
• Designed and constructed a prototype two-way mirror to be used clinically, so patients can visualize their strengths and weaknesses during therapy sessions, a tactic known to improve physical awareness and performance

College Park, MD, US

• Issues in STEM Education - Robotics Service-Learning Course:
• Mentored and oversaw a group of five students in programming and building LEGO Mindstorm EV3 robots
• Graded students’ assignments and assisted the professor with transportation to the school
• Encouraged students at Paint Branch Elementary School to pursue careers in STEM

Newark, DE, US

• Worked in biomedical engineering labs the STAR campus, a major site of collaborative UD research, innovation, and academics:
• Assisted in research for human movement, joint problems, such as ACL injuries and arthritis, and predicting forces generated in muscles to ensure quicker and safer patient recovery
• Worked with equipment such as the Biodex machine, force plates, and 3D imaging cameras and programs

Bachelor Of Science - Bs, Bioengineering; Minor In International Engineering

Biomedical Engineering

Education record