Jennifer Simpson Email & Phone Number

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Union City, California, United States

Hired as one of the first Scrum Masters in the business unit to elevate the software delivery efficiency and mature delivery team adopting the Scrum framework. Coach three software teams ranging from 3 to 10-members to deliver responsible software using the Agile methodologies, the Scrum framework and facilitation.Increase software delivery predictability through facilitation techniques that encourage realistic sprint planning and practical backlog refinement, reducing team’s work throughput by 20 working days within three months. Guide project development activities that will support 11+ products through strategic information management and communication exchanged between developers, project manager, and stakeholders using JIRA data and reports. Build cross-team consensus by creating Zoetis specific tools and working models, navigating a complex and highly visible project, to unlock dependencies and maximize cross-team performance. Diminish project risks and develop risk mitigation plan by collaborating with and promoting psychological safety between Scrum team, management, and stakeholders. Train and educate Agile/Scrum values across all business units, invited by ZTD’s Digital Product Owner team to present on clarity of Scrum roles and fostering servant leadership within first 60 days of work.

Union City, California, United States

Washington, District Of Columbia, United States

In this role, I pioneered organizational growth by building high preforming processes and cultures. My strategic insights and community-focused approach led to trusted leadership, resulting in key performance improvements across the board. I enjoyed combining strategic thinking, customer success, entrepreneurial skills with excellence to deliver high-quality services to our residents.

Washington, Dc

Developed strong community growth and value for a 100-people by working with a cross-functional team in all areas of the organization including development, finance, communications, marketing, and housekeeping and maintenance. Delivered people-focused solutions using data-driven feedback enhancing the residential experience.

Philadelphia, Pennsylvania, United States

At Temple University, I lead a team of student leaders committed to providing a rich and immersive residential experience for 570 first-year students. Developed and executed the Training and Leadership committee’s vision by developing relevant sessions based off learning outcomes for 156 student leaders and paraprofessionals bi-annually.Expanded the Department wide Living Learning Community committee’s work with innovative assessment tools for 14 living learning communities, accurately capturing student experiences and identifying new ways to improve program success.Built high-performance team culture and community through cross-functional relationship building, leading building operations including fiscal management, maintenance, building opening and closings to provide enhanced residential experience for 570 first year students.Advised team members and managed 17 individual personal development plans on a quarterly basis including goal setting, tracking performance, and providing written and in person feedback.Ensured campus wide student safety by promptly responding to critical incidents and communicating with University officials during escalated situations for 6,988 students.

Conway, South Carolina, United States

Delivered student-centric educational experiences by identifying, training, and managing a team of 12 student leaders, strategically developing two communities of 500 first-year students. Influenced positive student behavior through careful listening and counseling while adjudicating high-level student conduct cases prioritized student’s needs and goals. Developed and supported the Training and Development committee’s vision of providing dynamic and responsive leadership development sessions grounded in learning outcomes for 185 student leaders and paraprofessionals bi-annually.Collaborate with university officials by promptly responding to critical incidents for 3,600 students ensuring campus wide student health and safety.

Brookline, Massachusetts, United States

Co-advised the Resident Hall Council comprising of 4 executive board members and 9 liaisons to program for and represent their peers. Spearheaded the Resident Assistants BACHA (Boston Area College Housing Association) Conference Committee charged with presenting a relevant program and creating a spirited roll call. Coordinated the Safe Trick or Treat program including advertising, food and equipment purchasing, volunteer management, and activity sign up for 35 faculty and staff's children. Responded to emergency and policy violation situations for the entire campus as a one of the rotatine professionals on call.

Improved the Gym and Game Room Work Study program to focus on career connections between work, class and the future for 47 first-year students.Influenced departmental changes by revising, implementing, and assessing the campus wide housing satisfaction survey.Co-instructed leadership sessions on effective communication for the Emerging Leader Program. Planned and executed the annual Resident Assistant Banquet for 52 students and staff members

Boston, Massachusetts, United States

Ensured that first year students receive the knowledge of campus resources to succeed at Northeastern University. Facilitated weekly discussions about class readings and activities related to social movements, citizenship, and leadership.Coordinated guest speakers from key campus offices to ensure student success.

Boston, Massachusetts, United States

Spearheaded the campus wide summer activities program including weekly off campus day trips for 50-100 students and on campus programs. Advised and ensured compliance for 25 student organizations on campus policies ranging from constitution/charter development to contract execution with large venues. Worked with the Student Affairs Office to host the Advisor Appreciation Luncheon for 65+ advisors attended. Executed the Advisor Match event where student organization and advisors can meet and exchange information to form a lasting partnership.

Professional Certificate, Technical Project Management

Master Of Science, College Student Development And Counseling

Activities and Societies: Graduate and Professional Student Government, College Student Development Association

Bachelor Of Science, Health Science

Activities and Societies: Resident Assistant Circle K (Community Service Organization) Habitat for Humanity (Alternative Spring Break).