Jeff Salm Email & Phone Number

Palm Coast, Fl, Us

Ne Florida

Small & Independent Business Advocate

Orlando, Florida

Jacksonville, Florida Area

• Assessed staffing requirements, interviewed, hired and trained new employees and oversaw personnel processes/ advancement• Inbound and Outbound day to day operational functions and responsibilities• Sourced and deployed a CRM application for improving call quality and training purposes• Centralized 9 independent service centers into one location. Reducing weekly labor by 800 hours and expanded service hours for optimal customer interactions• Analyzed and implemented SaaS information to emphasize excellence

Jacksonville, Florida Area

Greater Atlanta Area

Dunnwoody , Ga.

• Managed the store to maximize controllable profit and minimized expenses• Responsibility for store budget that ranged from $500,000 to $750,000 plus per week• Supervised up to 250 associates in the retail store• Responsible with the overall direction, coordination, and evaluation of all departments

Sandy Springs, Ga.

• Provided excellent customer service by greeting and assisting customers, and responded to customer inquiries and or feedback.• Directed and supervised employees engaged in sales, inventory-taking, reconciled cash receipts, or performed services for customers• Monitored sales activities to ensure customers received satisfactory service and quality goods• Estimated consumer demand and determined the types and amounts of goods to be sold.• Hired, trained, and evaluated personnel in sales or marketing, promoted or retrained associates when appropriate• Assigned employees to specific duties

Orlando, Florida Area

• Strong customer service in every aspect of the job.• Directed and controlled the operation of the Grocery Department, including supervising and training personnel to achieve departmental and store sales and profit objectives.• Provided feedback and recommendations on operational issues and personnel decisions to Store Director and Division Management.

Camden, N.J. / Tallahassee, Fl.

• Instructed through lectures, discussions, and demonstrations • Adapted teaching methods and instructional materials to meet students' needs and interests. • Assigned and graded class work and homework. • Prepared materials and classrooms for class activities. • Maintained accurate and complete student records as required by laws, district policies, and administrative regulations. Observed and evaluated students' performance, behavior, social development, and physical health