Sam Johnson Email & Phone Number

Gainesville, Ga, Us

National Sales Manager 2010 – Oct 2017As a National Sales Manager, I was responsible for developing and implementing highly-effective sales and business development strategies for YP - formerly known as AT&T Advertising & Publishing YP.com, a leading local search, media, and advertising company. While in this position, I worked directly with nationally and regionally-focused agencies, Certified Marketing Representatives (CMRs), aggressive start-up companies, and Fortune 500 national clients offering full suite of advertising solutions, including print, interactive, and mobile. In addition, I partnered with large-scale corporate brands including GEICO, AAA Insurance, Arrow Pest, Advance Auto Parts, Champion Products, Clark Pest Control, Service Experts, and Penske. Key contributions included: • Retained $20M-$60M in revenues while transitioning from transitional printed media to more interactive platforms• Ranked consistently in top quartile for sales performance; Presidents Club/CEO Top 1% Winner 2014 & 2016• Supported CMRs in converting prospects into customers while expanding account sales and retaining clients

I provided leadership as a Sales Operations Manager across the Carolinas building a new outbound sales call center from the ground up. This position involved recruiting, interviewing, hiring, and directing over 125+ sales professionals and 15 managers. I was also responsible for consolidating 12 regionalized call centers into a centralized location while adhering to all human resource policies and procedures in unionized environment. Key contributions included: • Assessed and developed new processes, tools, and programs to increase sales productivity and revenue generation• Managed $45M in print and interactive revenue while growing interactive revenue steam by 20.7% within 1 year• Enhanced performance by leveraging best practices in 22 states and creating new management operating systems

North Georgia

As Sales Manager I was responsible for spearheading business development and sales operations across the North Georgia Region. I recruited for this rotational assignment to transform an increasingly competitive marketplace with over $150M+ in declining revenue. I developed award-winning laptop sales collateral; trained division on use and competitive response; and grew interactive revenues over 22%+ leading the Southeast Division. The sales collateral was later adopted company-wide as an industry-leading response to competition. Company recognition included: • Received coveted Presidents Club / CEO Award recognized for achieving 1% of sales within the company• Recognized with Pacesetter Award for developing cutting-edge laptop sales and competitive solution

North Georgia Atlanta

I promoted to a Major Accounts Team Manager position overseeing client relationships with 150 of AT&T’s top 250 southeast customers. This position included directing an organizational turnaround on over $86M+ of revenue returning record-setting results while achieving industry-leading accuracy and top 1% customer satisfaction ratings. I managed an external sales team of 12 representatives and internal support. In addition, I assisted the team with sales negotiation of contracts with business owners for marketing within AT&T’s full line of products. During this role, I was recognized with numerous “Sales Manager of the Year” Awards and as President’s Club / CEO Award Winner. I also provided leadership for a team recognized multiple times as “BellSouth’s Best Major Accounts Team of the Year.”

North Georgia

I transitioned from Manager of Initial Premise Sales Training to Associate Process Owner & Sales Trainer. In this position newer position, I was responsible for managing a team from 12 to 150 deep and up to $150M in revenue for BellSouth Advertising & Publishing. I established sales quotas, developed sales teams through industry-leading training, and administered human resource responsibilities in an unionized environment from interviewing to hiring and terminations.

North Florida

As Directory Advertising Sales Manager, I managed a Yellow Pages Sales Team responsible for spearheading business development and sales operations across the North Florida Region. While in this position, I focused on implementing strategies and best practices to achieve aggressive growth and sales targets. In addition, I owned recruiting, coaching, and performing monitoring of sales representatives and established customer relationships by partnering with stakeholders and exceeding expectations. Key contributions included: • Trained and implemented BAPCO’s “Total Quality” concept in North Florida Region• Identified emerging markets and market shifts while maintaining awareness of new products and competition status• Assessed sales representatives’ performance and delivered effective training to improve professional sales skills

Education record

Education record