Jaqueline Santillan Email & Phone Number

Burdeos Y Alrededores

> Spearheaded initiatives to streamline project timelines and boost project manager satisfaction by promoting enhanced cross-functional collaboration, resulting in more efficient workflows and heightened team synergy.> Implemented interactive and comprehensive data dashboards to improve project decision-making processes, enabling stakeholders to access real-time insights and make informed strategic choices.> Utilized strategic data visualization techniques to continuously enhance project outcomes, translating complex data into actionable insights and facilitating clearer communication across teams, ultimately driving project success and client satisfaction.

> Successfully coached and managed more than 60 market research projects, overseeing a combined budget of over 1M €, ensuring efficient resource allocation and optimal project outcomes.> Mentored and trained junior members, nurturing their project management capabilities and fostering professional growth within the organization.> Executed A to Z project management responsibilities, from initial briefing and methodology definition to final report presentation, ensuring comprehensive oversight and seamless project execution.> Offered technical and methodological guidance to both the Customer Success and Prospective Client teams, enhancing their understanding and application of market research best practices, ultimately driving client satisfaction and business growth.

> Spearheaded more than 40 market research initiatives within the Beauty, Luxury, and Fashion sectors, serving esteemed global clients such as L’Oréal and LVMH, and delivering actionable insights crucial for informed marketing and R&D strategies.> Orchestrated and managed a diverse team of international consultants, fostering synergy and optimizing project outcomes through adept leadership and cross-cultural collaboration, ensuring alignment with client objectives and expectations.

Ciudad De México, México

> Lead the definition of processes for temporary exhibitions, ensuring smooth execution and adherence to administrative requirements.> Tracked progress indicators, critical points, and budgetary efficiency to optimize operational quality and effectiveness.> Developed and implemented budgetary control systems to monitor expenditure and ensure fiscal responsibility.> Led the development, implementation, and analysis of audience studies, guided tours, and academic programs to enhance visitor engagement and satisfaction.

Ciudad De México

> Managed high segment client portfolio of over 50 customers in Commercial Banking, ensuring timely decision-making through financial analysis and process.> Conducted thorough analysis and spread of financial statements quarterly and annually.> Provided support to Commercial Banking customers, Relationship and Credit Solutions team, contributing to client satisfaction and retention.> Supported operations monitoring process to mitigate risks, enhancing overall portfolio management effectiveness.

Ciudad De México

> Provided valuable assistance in artist management, supporting the team to ensure the success of our artists.> Played a key role in coordinating the label's participation in the prestigious Vive Latino music festival in 2015, assisting with logistics and enhancing brand presence.> Assisted in managing merch stocks, helping to optimize inventory levels and ensure smooth merchandising operations.> Contributed to maintaining the dynamic environment of the music industry, assisting in the smooth functioning of label operations.> Contributed to the success of label initiatives by providing support across various tasks, fostering growth and visibility within the music community.

Data Analysis Bootcamp, Data Analysis

Master'S Degree, International Business

Diplomatura, Ingenieria Financiera

Licenciatura, Business Administration And Management, General

Summer Build Program, Entrepreneurship

Diplomatura, Music Business