I am a dedicated and customer-focused professional with over 2+ years of experience in customer services and financial transactions. With a strong foundation in customer service, financial management, and product promotion, I am passionate about creating seamless and positive experiences for clients.I hold a Canadian Securities Course (CSC) certification and am completing the Life License Qualification Program, which has deepened my knowledge of financial products and banking regulations. My ability to work collaboratively in teams, combined with my problem-solving mindset, has helped me consistently exceed customer and business goals.In my recent role as a Cashier/Customer Service, I managed over 50+ daily customers and deliver excellent customer service, improving process accuracy by 20% while contributing to a 15% increase in repeat business through attentive and efficient service. Earlier as a Customer Service Associate, I engaged with over 150+ retail customers daily, recommending personalized product solutions that boosted customer retention and satisfaction.I am actively seeking opportunities in customer experience roles within the banking industry where I can apply my skills in financial transactions, customer relationship management, and teamwork to support business growth and deliver value to clients.
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Contact Service RepresentativeTdToronto, On, Ca
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Cashier | Customer ServicePizza Pizza Limited Mar 2023 - Present• Manage cash, credit, and debit transactions with a high level of accuracy, reducing errors by 20% and ensuring smooth customer interactions.• Deliver excellent customer service to over 50+ customers daily, acting as the first line of support for inquiries and concerns.• Collaborate effectively within a team, improving customer satisfaction and contributing to a 15% increase in repeat business.• Ensure compliance with all transactional processes, supporting overall operational… Show more • Manage cash, credit, and debit transactions with a high level of accuracy, reducing errors by 20% and ensuring smooth customer interactions.• Deliver excellent customer service to over 50+ customers daily, acting as the first line of support for inquiries and concerns.• Collaborate effectively within a team, improving customer satisfaction and contributing to a 15% increase in repeat business.• Ensure compliance with all transactional processes, supporting overall operational excellence. Show less -
Customer Sales AssociateDecathlon Sports India Jul 2022 - Dec 2022• Engaged with 150+ retail customers daily, delivering personalized experiences and accurately handling financial transactions.• Identified customer needs and offered tailored products, enhancing customer satisfaction, and fostering long-term relationships.• Executed various financial transactions, including cash, card, and check payments, with precision and adherence to company policies. -
Data Entry OperatorT.R. Sharma & Associates Jan 2022 - Jul 2022Managed financial record-keeping for 50 firms, ensuring accuracy and efficiency in financial transactions and reconciliation.• Reconciled monthly bank statements, identified discrepancies, and worked to resolve client concerns in compliance with banking procedures.• Maintained strong organizational and time management skills, supervising financial deadlines, and ensuring smooth client operations.
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Operational SupervisorMahavir Dyeing & Finishing Industries Feb 2021 - Dec 2021India• Supervised and led a team of 15 operators, ensuring operational efficiency and adherence to company standards, contributing to overall business objectives.• Took the initiative in managing inventory operations, including tracking and ordering supplies, to maintain optimal levels and support seamless operations.• Improved operational processes by analyzing production data and sharing findings with senior leadership, contributing to better decision-making covering analysis and reporting.
Sanyam Jain Education Details
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Financial Planning -
Event Management
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Business/Commerce, General
Frequently Asked Questions about Sanyam Jain
What company does Sanyam Jain work for?
Sanyam Jain works for Td
What is Sanyam Jain's role at the current company?
Sanyam Jain's current role is Contact Service Representative.
What schools did Sanyam Jain attend?
Sanyam Jain attended Centennial College, Centennial College, University Of Delhi.
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Sanyam Jain
Founder & Ceo At Orange Infomedia Limited - Expertise In Cloud Computing, Iot, E-Commerce, Digital Transformation | Published Author | Young Turk AwardeeBrampton, On2gmail.com, gmail.com -
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