James Sapecky Email & Phone Number

Duluth, Ga

Expanding our company's digital footprint by enhancing our online presence through interdepartmental collaboration in order to produce simultaneously rising levels of customer satisfaction and overall company profitability. Growing our digital catalog of high resolution images as well as product descriptions and specifications while implementing ease of use features geared towards the customer base. Connecting the dots via direct communication between our sales, customer service, finance, marketing, and operations teams as well as our lead software engineers in order to maintain and increase productivity, efficiency, fulfillment, and overall morale for both colleague and clientele alike. Striving to ensure consistency amongst all platforms and eliminating bottlenecks to ensure the highest degrees of accomplishment so that we may all experience shared growth and success in our endeavors.

Duluth, Ga

Customer relations, answering phones & emails, order processing, purchase orders, spreadsheets, report analysis, tracking packages, inside sales, sales support, marketing, and general inquiries.

Lawrenceville, Ga

Customer service, warranty claims, inventory, ordering, reports, e-mail, picking, packing, shipping.

Loganville, Ga

stocking beer and liquor / assisting bartenders / cleaning / maintenance /

Buford, Ga

Guest services including seating, order taking, and ensuring customer satisfaction.

AT&T Customer Service Representative:(02/08 – 08/08) Data entry and customer service in an inbound / outbound call center.TRC Office Specialist:(10/07 – 02/08) Answering a multi-line phone system, scheduling and conducting candidate interviews, data entry, filing, helping candidates with the application process, in addition to other miscellaneous office duties.Mizuno USA Warehouse:(07/12/06 - 11/16/06) Forklift operation, order picking, packing orders, returns, shipping and receiving.

Buford, Ga

Making drinks for customers, taking food orders in a timely fashion, and providing friendly service with a smile to ensure guest satisfaction.

Lawrenceville, Ga

Crew Member / Shift Manager / Assistant ManagerGeneral crew member duties and responsibilities included answering a multi-line phone system, order taking, order entry, customer service, pizza preparation, cooking, cutting pizzas, washing dishes, and maintaining cleanliness within the restaurant. Shift manager duties included but were not limited to basic supervisory functions, delegating crew member tasks, coaching employees on job performance, training new team members, preparing bank deposits, conducting cash drawer counts, daily critical inventory, and dispatching delivery drivers. Assistant manager duties consisted of all the aforementioned responsibilities as well as sales forecasting, labor scheduling, food ordering, interviewing and hiring potential employees, analyzing reports, tracking results, and helping the general manager perform such tasks as weekly and period ending inventory, closing payroll, PNL review, and conducting performance appraisals.

Computer Programming

General Studies