Senior Salesforce Business Analyst
1. Owned and prioritized the product backlog, leading refinement sessions and creating backlog items.2. Prepared and delivered presentations to stakeholders, highlighting the impact of changes on business operations.3.Conducted interviews with key business users and performed business impact assessments to evaluate proposed changes.4. Demonstrated strong stakeholder management by engaging and collaborating with internal and external partners.5. Developed customized reports, summarizing and presenting data in visually appealing formats.