Joseph Sarkis Email & Phone Number

London, On, Ca

London, Ontario, Ca

Oversee daily operations of the outpatient pharmacy while providing exceptional pharmaceutical care to patients as a staff pharmacist focused on addressing their needs and concerns. ☆ Led the implementation of the BD Pyxis CII Safes at University Hospital and Victoria Hospital☆ Reduced processing time for incoming prescriptions by spearheading the paperless workflow project at the LHSC outpatient pharmacies, which also incorporated e-fax, pharmacy app, and IVR.☆ Improved patient satisfaction by implementing a patient-centered approach, leading to an increase in positive feedback and patient retention.☆ Achieved a 100% compliance rate with regulatory bodies and client/hospital standards, ensuring the highest level of quality and patient safety in pharmacy services.☆ Trained and developed a team of pharmacy staff members on best practices, improving overall performance and adherence to industry standards.☆ Implemented cost-saving initiatives that delivered a reduction in pharmacy expenses without compromising the quality of patient care.

Tillsonburg, Ca

Developed and drove improvement to programs and services of the Hospital Pharmacy as required for delivering care to our patients across both Alexandra Hospital, Ingersoll, and Tillsonburg District Memorial Hospital.☆ Reduced patient wait times for medication dispensing by seamlessly integrating pharmacy services across Alexandra Hospital, Ingersoll, and Tillsonburg District Memorial Hospital.☆ Collaborated with the Director of Patient Services, Patient Safety, Patient Experience, and Relations to align pharmacy programs and services with organizational goals, improving patient satisfaction scores.☆ Implemented innovative strategies, including automated medication dispensing systems, reducing medication dispensing errors and generating substantial cost savings annually.☆ Established strong relationships with healthcare providers and stakeholders, driving collaborative medication management initiatives and improving communication between departments.☆ Achieved a high accuracy rate in medication reconciliation, leading to a reduction in medication discrepancies during transitions of care between hospital locations.

Toronto, Ontario, Ca

Served as an advisor to patients on prescription, healthy living products, services, and O.T.C. products while providing excellent customer service to strengthen customer loyalty.☆ Conducted over 500 cognitive services, including Medication reviews, Pharmaceutical Opinions, Prescription renewals, and Vaccine administration.☆ Increased market share by identifying and adapting the business strategy based on comprehensive knowledge of new developments in the National Health Service.☆ Compounded specialized solutions for patient specialty care, leading to an improvement in patient satisfaction scores and a reduction in the need for referrals to external compounding pharmacies.☆ Implemented customer service strategies that delivered an increase in pharmacy medication reviews, promoting medication adherence and patient safety.☆ Achieved and maintained inventory goals, reducing medication stockouts while ensuring regulatory compliance and adherence to pharmacy protocols.

Montréal, Québec, Ca

Managed store pharmacy operations by cultivating relationships with the Front Store Manager and staff. Prepared and compounded prescriptions as demanded by a physician in alignment with regulatory compliance.☆ Achieved $75k over sales budget in FY-2017 while increasing total retail revenue of pharmacy 15% by maintaining excellent patient care and collaborative drug therapy management with health care professionals. ☆ Maintained a high accuracy rate for filled prescriptions while consulting with physicians and patients on medication dosage, potential drug interactions, diabetic testing supplies, and side effects of prescription and over-the-counter medications.☆ Improved customer satisfaction ratings and positive feedback for the level of care and attention provided.

Mississauga, Ontario, Ca

Oversaw and managed store pharmacy operations while maintaining a professional and cohesive working relationship with the Front Store Manager and staff.☆ Promoted the Rexall image within the community by actively participating and providing leadership in community business groups, increasing brand recognition and generating growth in customer footfall.☆ Delivered a yearly increase in Flushot services and Prescription Sales by 25% and 2%, respectively, generating over $4M in annual income.☆ Oversaw and conducted 75% of medication reviews in 2015.

Mississauga, Ontario, Ca

WORKING COLLABRALTIVLEY WITH THE PHARMACY MANAGER YOUR FOCUS IS TO:-Demonstrate outstanding sales ability, leadership capabilities, bringing plenty of energy, enthusiasm, passion and strong communication skills as we strive to be recognized as the -Canadian leader in pharmacy health care.-Consult with patients to maximize Rx and OTC sales.-Provide professional advice and applicable dialogue with patients on prescription and OTC products to provide excellent customer service and customer maximize patient loyalty.-Be aware of any in store events and support these events within the store, directing, and referring clients to programs.-Supervise Pharmacy Technicians to ensure completion and/or accuracy of work.-Ensure company standard operating procedures, policies, professional standards and applicable laws and regulations are followed.-Implement proper pricing and receiving procedures to minimize shrinkage in such areas as damaged goods, returns, internal and external theft.-Supervise the ongoing follow-up and collection of third party receivables.-Maintain the dispensary inventory level within the prescribed guidelines through accurate perpetual inventory records.

Master'S Degree, Health/Health Care Administration/Management

Doctor Of Pharmacy - Pharmd, Pharmacy

Bachelor Of Pharmacy (B.Pharm.)

Bachelor Of Science (Bsc), Neuroscience