Joanne Sassone Email & Phone Number

Public Entity Insurance Department

Reviewed, and approved pre closing insurance regarding Freddie Mac or Fannie Mae Multi-Family residential loans for properties throughout the nation. Worked in conjunction with insurance agents to obtain gaps in coverage. In cases where insurance could not be modified to be compliant for closing, waivers were submitted to respective lender for their approval. Final packages were provided to clients with final approved insurance pre closing to loan.

Remote

Denver, Colorado, United States

• Lead for Farmers Markets, responsibilities include being the main point of contact for the market location, checking in, bringing required products and samples• Educate and spread brand awareness to new consumers• Used Shopify to assist with packaging and fulfillment needs• Create campaigns for various Social Media platforms and boost buzz around product including photo and video content• Collaborated with team update company website

New York, New York

• Responsible for processing and approving 50+ Fannie Mae andFreddie Mac loans. Deals range from 1 to 25 million dollars.• Maintain data integrity by processing various documents (appraisal,environmental report, flood certificate, Acord 25 & Acord 28) frominsurance agent(s) for each client.• Executed in a fast-paced environment by maintaining a closingtimeline of 1-4 weeks depending on the size of deal.• Collaborate with Internal Underwriters, Lawyers & Originators to ensureloan information is accurate. This involved confirming various details:target closing date, loan amount, and borrowing entity name.• Leverage excel skills to monitor progress of various loans in process.

Uniondale, New York

Uniondale, Ny

 Serviced over 50+ accounts accurately, consistently and maintains the relationships between the client, underwriter and wholesaler Was responsible for renewing coverage accounts with incumbent carrier and if the incumbent carrier's quote was not competitive, replace coverage Obtained finance agreement options with various financing companies so clients may have options when trying to finance policy packages Handled policy changes for the client, would follow up for endorsements with carrier, verify endorsements when received for accuracy and then deliver to client with appropriate correspondence (i.e. invoice) Maintained proper documentation in Image Right, filing software system, of various files such as but not limited to policies, audits, cancellations, invoices and endorsements Prepareed summaries of insurance, certificates of insurance, and auto ID cards upon receipt Promoted a positive and healthy work experience Communicated proficiently and effectively with fellow teammates while servicing accounts Trained new colleagues to be proficient in Image Right, Sagitta and servicing accounts Assisted front desk receptionist during lunch hour

New Hyde Park

 Assisted with marketing during renewal process to find best coverage for the client Paid careful attention to details when reviewing legal documents  Maintained 10+ accounts on a daily basis and managed the relationship between client, consultant and underwriter  Trained interns how to use Sagitta insurance software and use the program to issue certificates of insurance and auto ID cards

Queens

 Maintained smooth store operations and set a positive example for the shift team Resolved conflicts between staff members and customers to maintain professional attitude  Delivered legendary customer service by connecting with all patrons Assisted with new partner training

New Hyde Park

 Issued certificates of insurance for clients using Applied CSR24 insurance software Developed and maintains online account records for clients  Supported development functions of organization through clerical and project coordination tasks

262 West 38Th Street #502, New York, Ny 10018

 Conducted research using Cision to find specific media contacts and compiles lists of media  Assisted with client reporting, clipping research and develops monthly clipping and activity reports  Managed social media platforms

Freeport, Ny

 Managed blogger network by researching popular and up and coming bloggers  Sent new collection information and samples to network to create product awareness Composed blog posts and press releases to assist with press events and photo shoots  Organized inventory by managing press sample requests

524W 57St

 Handled confidential information and draft announcements/advisories  Compiled press clippings and media lists using Cision Managed press office by assisting with press events and conducting research for publicists Answered high-volume phone calls for Senior Vice President of Communications and publicists

Fresh Meadows, Ny

- Utilized high level of communication and interpersonal skills when interacting with customers, resolving issues and answering questions- Managed a lower level staff of 3-4 people by delegating tasks and supervising shifts- Encouraged and emphasize the importance of quality customer service when training new employees - Maintained a clean, organized and friendly environment for customers and employees- Checked inventory and fill the store with products

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Activities and Societies: PRSSA Active member and part of the PRSSA Special Events Committee and Philanthropy Committee

Bachelor Of Arts (B.A.), Spanish Language And Literature