Josue Satirio Email & Phone Number

• Conduct End-of-Day balancing and reconcile activities with the General Ledger.• Review and clear system posting rejects, unapplied funds, and non-posted Lockbox payments.• Manage and process consumer loan payments, disbursements, and adjustments.• Address general inquiries, ensuring high customer satisfaction.• Process consumer loan payoffs and managed collateral release.• Assist with loan funding inquiries and rectify funding errors.• Collaborate with cross-functional teams for smooth information flow.• Assisted in the initiation, calculation, and research in the GAP Refund Cancellation process to comply with the new regulation AB2311• Analyze GAP refund discrepancies, conduct thorough research, and ensure accurate refunds.• Collaborate with DMV and Insurance department for Title Conversions, Letter of Guarantee Processing, and CPI insurance.

• Addressed basic loan inquiries, providing foundational insights into financial products and policies.• Assisted in detailed analyses for Credit Card’s Limit Increases/rate changes, ensuring precision and timely processing.• Assisted in various financial activities, including account management and transaction processing.• Conducted financial analyses and generated reports to support decision-making processes.• Helped process varied loan requests, demonstrating versatility in financial data handling.• Collaborated with team members to streamline internal processes, enhancing overall efficiency.• Participated in training programs to stay updated on industry regulations and compliance.• Engaged in customer interactions, addressing inquiries and concerns with professionalism.• Supported Real Estate Servicing operations, managing UCC Subordinations, Terminations, loan modifications, and addressing reversals with timely corrections.

• Supported the maintenance and organization of crucial legal documents, underscoring the importance of handling sensitive financial data.• Assisted in overseeing bank transactions and financial record-keeping.• Collaborated in the development and management of financial spreadsheets linked with the Dealer Management Software.• Assisted senior managers in training team members on software systems for streamlined financial data management.