Jenna Saunders

Jenna Saunders Email and Phone Number

Information Technology Engineer @ University of Phoenix
Amity, OR, US
Jenna Saunders's Location
Dayton, Oregon, United States, United States
About Jenna Saunders

I have an eye for details and patterns. I know how to look at a situation from multiple angles to see benefits and warnings that others often miss. I am honest, hardworking, and generally fun to be around. I love smiling!

Jenna Saunders's Current Company Details
University of Phoenix

University Of Phoenix

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Information Technology Engineer
Amity, OR, US
Jenna Saunders Work Experience Details
  • University Of Phoenix
    Information Technology Engineer
    University Of Phoenix
    Amity, Or, Us
  • University Of Phoenix
    Data Engineer
    University Of Phoenix Dec 2023 - Present
    United States
    I work on the data teams to help the school make informed decisions for their students!
  • University Of Phoenix
    Data Analyst
    University Of Phoenix May 2023 - Dec 2023
  • Career Academy Of Utah
    Lead Teacher (Primary Subject Math)
    Career Academy Of Utah Aug 2022 - Nov 2022
    Remote, Utah, Usa
    Process data on student outcomes and use this to guide actions. Train new staff members on how to use specific computer systems and programs. Adapt ideas for in-person learning to the online environment. Work with others to accomplish larger goals. Program Desmos activities.
  • Utah Virtual Academy
    Department Lead And Math Teacher
    Utah Virtual Academy Sep 2020 - Aug 2022
    Remote, Utah, Usa
    Lead a team of Math teachers. Created online content. Worked as a team to accomplish larger school goals. Used data to track student progress and inform work decisions.
  • Amazon.Com
    Kindle Specialist
    Amazon.Com Nov 2012 - Jun 2015
    Virtual Call Center
    Previously Seasonal Lead• Fielded escalated customer contacts during peak season• Effectively found root causes to customer issues and escalated systemic problems• Displayed ownership of customer issues and followed up with customers until resolution• Spearheaded creation of new content in the employee knowledge database• Awarded Team Best Individual Customer Approval Rating during my first peak season• Responded to inbound calls requesting account corrections and technical support• Explained policy to customers in a good light, even when saying no
  • Tutor.Com
    Career Help And Algebra I & Ii Tutor
    Tutor.Com Jul 2010 - Jan 2013
    Work From Home
    • Lead students to discover the right answers in an online chat environment• Average rating of 4.7 out of 5 on customer satisfaction survey after 1,264 rated sessions• Drove students towards self-confidence and self-improvement• Created specialized clippings for sessions
  • Pdc Pages
    Contract Quality Control
    Pdc Pages May 2008 - Aug 2008
    Orem, Utah
    • Worked with multiple departments to create workflow process for supersedure contracts• Helped develop and train new department procedure for verifying contracts• Named time-bomb specialist for handling time sensitive contract updates• Reviewed and corrected work for department members learning new company software• Trained on and updated processes for other departments in the contract workflow
  • Brigham Young University
    Department Internship Coordinator
    Brigham Young University Jan 2006 - May 2008
    Provo, Utah Area
    • Researched and started first international internship program for the College of Biology• Updated design and information on internship website• Worked with University Internship Office to improve standardized internship contract• Created individualized reports on internship data• Presented information to groups ranging from 1 to over 300 people, including Q&A sessions• Wrote grant proposals to fund internship department, including idea for ad campaign• Treated each patron of the office as an individual and created personalized plans for success • Sought out new avenues for support, student involvement, and information

Jenna Saunders Education Details

Frequently Asked Questions about Jenna Saunders

What company does Jenna Saunders work for?

Jenna Saunders works for University Of Phoenix

What is Jenna Saunders's role at the current company?

Jenna Saunders's current role is Information Technology Engineer.

What schools did Jenna Saunders attend?

Jenna Saunders attended University Of Phoenix, Saint Mary's University Of Minnesota, Brigham Young University, Datacamp.

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