Joseph Caputo Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Mateo, California, Us

OneSignal provides B2B companies with a powerful omnichannel messaging platform that enables developers and marketers to easily create engaging messaging journeys to acquire and retain their customers. Our product-led growth business model supports our users with robust features across push, email, and SMS, while offering rich enterprise features for our contracted customers. Our free, self-serve, and direct-sales offerings enable any sized business with a web or app presence creatively and intelligently engage with their customers. I lead our Revenue Operations team of two at OneSignal, directly supporting over 60 salespeople, marketers, customer success managers, channel partner managers, product marketers, and leaders from San Mateo to London and everywhere in between (we're hybrid!). My role engages with nearly every function at the company, supporting our growth strategy through business system architecture improvements, business process automation, people process optimizations, revenue analytics, contract negotiation, and long-term planning. I directly manage over a dozen GTM SaaS systems, the data flows between these systems, and data pipelines from our product backend (postgres) and BigQuery.In 3+ years at OneSignal, I've deployed multiple solutions to advance our company's growth objectives, including LeanData (lead conversion and routing to globally distributed sales development and sales teams), Koala (hidden and web intent tracking), Zoominfo, Apollo, Cognism, and Apptopia (various enrichment systems that suit our global, application focused customer base). I work closely with our Marketing and Business Intelligence teams to manage firmographic, behaviroal, and product data synchronization across over 2 million person records, 6 thousand paid self-serve customers, and 1000 direct sales, contracted clients.My work is exciting, challenging, and engaging - I love working with visionary revenue leaders to build agile, highly automated growth engines.

San Mateo, California, Us

I joined the OneSignal as the first Revenue Operations Manager, supporting our Marketing, Sales, Success, Partnerships, Finance, and Operations teams directly, while working closely with the Product, Engineering, and Leadership teams. I routinely collaborate with stakeholders across all functions, including our CRO, VP of Marketing, VP of Global Sales, VP of Finance, VP of Operations, and CEO. My initial charter focused on building the foundational go-to-market technology stack, business processes, and revenue analytics to support our rapidly growing GTM organization. Within my first year, I redeployed our Salesforce instance, reintegrated and optimized our Gong and Outreach instances, rolled out a new pricing model for our sales team, integrated and deployed DocuSign, Zoominfo, Apptopia to name a few, and developed our core MQL to SQL tracking and routing infrastructure. I further developed and managed a variety of business and revenue processes from lead acquisition and routing to contract generation and execution, territory planning, compensation design, and customer onboarding and product usage tracking in the CRM. Beyond the core systems that I manage directly, I partner closely with our business intelligence and marketing teams to integrate with and managed data flows between Marketo, Intercom, BigQuery (by way of multiple rETLs), Recurly, and Postgres.In September of 2022 I grew my team to two, and directly manage RevOps Analyst.

My partner and I started on a scheduled six month tour of Oceania and Southeast Asia in December of 2019. I kept myself available to support Remix as needed in my absence. After a few months backpacking, we decided to return home as the pandemic truncated our travel. While sheltering in place, we developed and launched our travel blog, Poochieco.com.

San Francisco, Ca, Us

Remix is the first platform that brings together the entire transportation picture. 300+ cities worldwide trust Remix to understand how public transit, streets, and new mobility work together.Remix is series-A startup in the B2G space. Since we're a lean team, I cover a wide range of responsibilities. I work with our Marketing, Sales, Customer Success, and Executive leadership to continuously iterate on our customer facing and internal business processes.Role and Responsibilities:- Enabled marketing, sales, and customer success during GTM push in 2019- Global revenue planning & forecasting- Commission planning for teams in our US and EU offices- Total addressable market analysis and territory planning- Build and deploy BI dashboards for Marketing, Sales, Customer Success, Product, and Exec teams- Salesforce CRM system administration (completed our transition to and adoption of SFDC; continue to evolve our instance to best support Marketing, Sales, and Customer Success)- Implemented automated renewal process and automated executive review process for our Customer Success team- Deployed (with help from our Engineering team) integration between our platform and SFDC to push usage data to our Customer Success Team- Pardot system administration (marketing automation, email campaign building & management)- Assisted our strategy team explore new markets, resulted in our expansion into New Mobility (dockless bikes, scooters, AVs) management - Conducted early market research for our Streets product - Fluent in SFDC, Pardot, Microsoft Power BI, Excel- Manage a series of tools, including Zoom, Aircall, Microsoft, Troops, SFDC, Pardot

San Francisco, Ca, Us

Remix helps you plan great transit. Design routes in any city and immediately understand the cost and demographic impact of a proposed change. Automatically pull in your region's existing transit networks to quickly evaluate different alternatives. When you're done, export to Excel, shapefile, KML, or GTFS. Everything runs in your browser and integrates with the tools you already have.I work with transit planners on how to streamline their planning process with Remix - feel free to reach out to me directly at joe@getremix.com to learn more!

Sunnyvale, Ca, Us

I consult talent professionals on how to best leverage LinkedIn and strategically approach hiring. Our solutions help organizations attract and hire the right candidates, reducing cost per hire and time to hire in the process. Feel free to reach out to me and learn what a partnership with LinkedIn could offer your business.

Sunnyvale, Ca, Us

The Business Leadership Program Associate – Global Sales (BLP-GS) is a rotational program designed to equip new graduates with the skills and knowledge necessary to best achieve the LinkedIn vision. BLP-GS introduces me to three core rotations: Talent Acquisition Recruiting Associate - I sourced, contacted, and interviewed top performing sales professionals for roles in global account management and large enterprise sales leadership positionsGlobal Customer Operations Agent (current) - I engage, educate, and empower our enterprise clients on how to best use LinkedIn Talent SolutionsSales Development Specialist - I will be the first point of contact for potential clients in one of LinkedIn's three business sectors

Us

Researched public and private programs and synthesize results for Alderman Smith and her staff. In addition to completing these projects, I direct the needs of the Alderman’s constituents to the appropriate city agencies and departments. In order to best interact with constituents, I also communicate civic services throughout the ward via periodical newsletters and new media.Since I began working with the Alderman and her staff, I have assisted the management of neighborhood festivals throughout the 43rd Ward, encouraging the investment of more than $100,000 to local businesses and organizations. Furthermore, I acted as a liaison between Alderman Smith's office and key stakeholders in the Ward during a property conservation project.

Chicago, Il, Us

Since I started with Project ASPIRE, I organized and simplified data processing, reducing potential errors and improving data upload speed. Additionally, I managed project scheduling and developed goal setting reports for Project ASPIRE - a quantitative linguistic approach to improving communication between parents and their children with partial or total hearing loss. Before I traveled abroad, I assisted our team in developing the Thirty Million Words Longitudinal study, which is already elevating families across Chicago.

Conducted field research, informant interviews, and focus groups in order to better understand the artistic environment present in the South Side of Chicago. During the six month project, I designed survey materials to better assess the local need and interest in community art programs developed by the University of Chicago. I assisted in the compilation and delivery of a final report for our clients, punctuated by a formal presentation of our findings.Alongside a fellow researcher, I built a demographic dataset for the South Side of Chicago and mapped a variety of metrics across more than a dozen published ArcGIS maps.

Chicago, Il, Us

Promoted the academic possibilities and campus life of my University to graduating high school students and their families. Presented daily tours of campus for groups ranging between 15 and 40 in number. Prepared and managed six large admission events that drew more than 1,000 guests per event. Lastly, I took on a variety of office projects, from managing applicant databases to organizing my peers as shift captain.

Chicago, Illinois, Us

Collected and reported data to main office on election day as Assistant Field Office Manager during election week. Organized walk lists, volunteer meetings, and data collection. Managed general office functions, canvassed and called voters, and trained new volunteers.

Bachelors Of Arts, Public Policy Studies With A Specialization In Urban Education Policy

High School Diploma