Jim Schell Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Manage a variety of projects and lead process improvement initiatives in support of strategic business objectives through partnerships with organizational leaders and key stakeholders. CONTRIBUTIONS:
• Supervise IT End User Support team, including service desk, PC support, telecommunications, and radio shop staff. Partner with key IT personnel and management to design, develop, and implement strategic IT end user.
• Program Administrator for major corporate initiative involving development of capital project tracking, monthly metrics reporting and budgeting processes to improve business infrastructure and future utility service.
• Conducted operational analysis including work measurement and time standards and developed planning tools and modeling program to determine appropriate employee/contracted workforce makeup for various utility.

Knoxville, Tennessee Area

• Managed department, providing compensation, benefits, training and development, and occupational health services with a budget of 9.4 million. Directed a staff of nine employees and two contractors for a multi-utility.
• Provided project leadership on strategic initiatives related to active and retiree benefits transition resulting in a combined savings of $5.5 million per year
• Transitioned from quarterly to annual focal point performance review cycle and implemented redesigned performance management tools including training for managers and appraisers
• Contributed to corporate workforce planning initiative as a member of a cross-functional team by conducting staffing gap analysis, review of key organizational structures and functions, and identifying succession.
• Managed all employee relations issues including Union (IBEW) and Civil Service matters to final resolution. Revised corrective action policy and processes and provided best practices training and consultation to.

Jacksonville, Florida Area

• Managed HR function for a national private investigations division of 400 employees. CONTRIBUTIONS:
• Conducted recruitment, hiring, training, ensuring compliance with Federal and State employment laws
• Partnered with executive and senior management to design, develop, and implement strategic organizational projects and initiatives to support operations
• Developed human resources/operations policies & procedures and job descriptions

Jacksonville, Florida Area

• Supervised support staff and program delivery for developmentally disabled adults in agency residential homes
• Designed company training & procedures manual and operational forms for program delivery staff

Cookeville, TN

• Directed HR function for a regional services agency, providing residential and employment programs for adults with disabilities. Managed a staff of 250 at multiple locations in a six county area. CONTRIBUTIONS:
• Conducted recruitment, hiring, and training activities, ensuring compliance with Federal and State employment laws
• Developed human resources/operations policies & procedures, job descriptions and forms
• Partnered with the Board of Directors and senior management in the design, development, and implementation of agency programs, and employee compensation & benefits

Cookeville, TN

• Managed agency operations and facility maintenance in multiple locations throughout a six county area. Provided leadership and direction to managers, ensuring effective service delivery and success in meeting agency.
• Developed orientation and in-service training program, as well as agency safety program for staff of 150 employees
• Designed company policies & procedures manual, job descriptions, and operational forms

Cookeville, TN

• Directed operations of county program with staff of 60, including an employment training facility and multiple residential program sites for adults with disabilities. CONTRIBUTIONS:
• Supervised support staff and program delivery for 100 developmentally disabled adults in a vocational workshop, 6 agency residential homes, and 11 community apartments
• Conducted recruitment, interviewing/hiring, and training programs for program staff
• Coordinated and scheduled various work activities in sheltered workshop

B.S., Psychology

Education record