Josip Šćirek

Josip Šćirek Email and Phone Number

Head of Operations Support Systems @ Hrvatski Telekom
Croatia
Josip Šćirek's Location
Croatia, Croatia
Josip Šćirek's Contact Details

Josip Šćirek work email

Josip Šćirek personal email

n/a
About Josip Šćirek

Experienced in Business Support System with a demonstrated history of working in the telecommunications industry. Skilled in Business Planning, Analytical Skills, Customer Relationship Management (CRM), continuous development, and Process Design. Strong information technology professional with a Master 's Degree focused in Information and communication traffic from Faculty of Transport and Traffic Sciences.

Josip Šćirek's Current Company Details
Hrvatski Telekom

Hrvatski Telekom

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Head of Operations Support Systems
Croatia
Website:
ht.hr
Employees:
2399
Josip Šćirek Work Experience Details
  • Hrvatski Telekom
    Head Of Operations Support Systems
    Hrvatski Telekom
    Croatia
    View
  • Hrvatski Telekom
    Development Team Lead
    Hrvatski Telekom May 2022 - Present
    Zagreb, Croatia
    • Led a team of 8 developers, business analysts, and architects inside an Agile organization within OSS (Operations Support Systems)• In charge of mobile and fixed network service provisioning, proactive care, and service assurance• Working with other Leads on OSS IT transformation
    View
  • Iskon Internet D.D.
    Team Lead For Order Management
    Iskon Internet D.D. Jan 2019 - Jul 2022
    Zagreb, Croatia
    • Leading IT transformation in implementing Order Management using BPM engine Camunda• Leading DevOps team using SCRUM and KANBAN methodology• Coordination between business and internal IT or vendors• Writing specification of IT systems and integration of systems Billing, CRM, Order Management, service delivery, number portability, API• Using and administering development tools (JIRA, Confluence, Bamboo, Bitbucket)
    View
  • Iskon Internet D.D.
    Specialists For Analysis And Process Automation
    Iskon Internet D.D. Jul 2014 - Jan 2017
    • Analyzing the delivery of existing services and identify needs and opportunities for improvement• Analysis, modeling and development of proposals process of delivery of new services• Reconciliation of the needs of all stakeholders• Development of functional specification of IT systems• Communication with vendors• Creation of analysis or project reports• Management and implementation of testing of the implemented process and delivered information systems• Coordination opinions with other stakeholders• Development Test Book by A&D (UAC)• Log on bugs and track their corrections observed due to testing• Development of performance analysis test
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  • Iskon Internet D.D.
    Systems Architect
    Iskon Internet D.D. Aug 2011 - Jul 2014
    • Development process• Writing documentation• Preparation for testing (UAC)• Implementation and monitoring processes• Monitor the possible bugs• Finding solutions in collaboration with the programming and design teams
    View
  • Iskon Internet D.D.
    Service Activation Agent
    Iskon Internet D.D. 2009 - 2012
    • Communication with alternative operators with regard to transfer a telephone number in Iskon network• Sending documents and requests to HAKOM, and track the status of requests
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Josip Šćirek Skills

Team Leadership Mobile Devices Microsoft Office Crm Product Management Project Planning Analysis Ip Business Planning Customer Relationship Management Iptv Teamwork Call Centers Integration Windows Network Design Project Management Internet Protocol Sql Team Management Confluence Workflow Diagrams Jira Gsm Ticketing Software Workflow Engines Atlassian Bamboo Bitbucket Postman Api Software Development Business Analysis

Josip Šćirek Education Details

  • Faculty Of Transport And Traffic Sciences
    Faculty Of Transport And Traffic Sciences
    Information And Communication Traffic

Frequently Asked Questions about Josip Šćirek

What company does Josip Šćirek work for?

Josip Šćirek works for Hrvatski Telekom

What is Josip Šćirek's role at the current company?

Josip Šćirek's current role is Head of Operations Support Systems.

What is Josip Šćirek's email address?

Josip Šćirek's email address is jo****@****skon.hr

What schools did Josip Šćirek attend?

Josip Šćirek attended Faculty Of Transport And Traffic Sciences.

What are some of Josip Šćirek's interests?

Josip Šćirek has interest in Science And Technology.

What skills is Josip Šćirek known for?

Josip Šćirek has skills like Team Leadership, Mobile Devices, Microsoft Office, Crm, Product Management, Project Planning, Analysis, Ip, Business Planning, Customer Relationship Management, Iptv, Teamwork.

Who are Josip Šćirek's colleagues?

Josip Šćirek's colleagues are Tihomir Crnjac, Tvrtko Štefanac, Ana Pustak, Anastazija Jurić Baranović, Vlasta Kralj, Marijana Lesar, Tatjana Glumpak Djurdjevic.

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