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Joshua Manalo is listed as Experienced Support Analyst | Technical Troubleshooter | EDI | Senior Software Engineer at Santa Fe Relocation, a with 1352 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Joshua Manalo.
Joshua Manalo previously worked as L2 Support Analyst at Santa Fe Relocation and L2 Support Analyst at Ceva Logistics. Joshua Manalo holds Bachelor Of Science In Electronics And Communications Engineer, Major In Advanced Internet Protocol Networking from Mapúa University.
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Results-driven Support Analyst with a proven track record of providing exceptional technical support and troubleshooting for a wide range of applications. Experienced in handling complex issues related to bookings, finance, shipments, and Electronic Data Interchange (EDI). Skilled in collaborating with development teams to identify and resolve bugs, ensuring smooth application performance. Proficient in managing infrastructure components such as Database Administration (DBA), Server management, Network Security, and Unix systems. Adept at creating comprehensive technical documentation and conducting thorough investigations to propose effective solutions. Excels in analyzing data and generating insightful reports for business insights. Prior experience as a Senior Software Engineer, demonstrating expertise in app support, project management, and mentoring. Strong knowledge of Peoplesoft, SQL, Workday, and Informatica. Recognized for exceptional performance with prestigious awards and invited as a guest speaker in leadership meetings.
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Philippines
Key Responsibilities:Level 2 support, troubleshooting, and resolution for Servicengine(SE) and APRO systemsCode reviews, ensuring code quality, adherence to coding standards, and best practicesIn-depth troubleshooting to identify and solve complex support issues
Makati, National Capital Region, Philippines
Key Responsibilities:Provide technical support to over 30 applications associated with bookings and shipments, under the Visibility/Reporting Team.Collaborate with the development team to identify and address bugs and code-related issues in the applications.Troubleshoot infrastructure-related problems, including Database Administration (DBA), Server, Network Security, and Unix systems.Ensure the smooth operation and performance of applications by monitoring and analyzing system logs and alerts.Conduct thorough investigations to determine the root cause of technical issues and propose effective solutions.Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles, to assist in issue resolution and knowledge sharing.Assist with the testing and deployment of application updates, patches, and enhancements.Work closely with cross-functional teams to understand and address customer needs and requirements.Collaborate with stakeholders to gather and analyze data to create meaningful reports and dashboards for business insights.Stay up-to-date with emerging technologies and industry trends to provide valuable recommendations for process improvement and system optimization.
Key Responsibilities:Assigned to PS.90 Configuration and Accounts Receivable/BillingActing Senior Resource for PS.90 AR. Setting SLAs distributing ticket workload to team and identifying priority for everyday taskHandled countless AR Month End Close ensuring no issues by period closeHandled issues in all modules in Workday applicationConsulted for any issues in AR in Peoplesoft/WorkdayMentored junior resources for PS.90 and Workday. Created KT plans for new resources and conducted Brownbag Sessions
Other employees you can reach at santaferelo.com. View company contacts for 1352 employees →
Diana Almonte
Colleague at Santa Fe RelocationDanbury, Connecticut, United States
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Paulina Straus
Colleague at Santa Fe RelocationWarsaw, Mazowieckie, Poland
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Bartek Wiączek
Colleague at Santa Fe RelocationPiaseczno, Mazowieckie, Poland
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Joost Van Slambrouck
Colleague at Santa Fe RelocationLeuven, Flemish Region, Belgium
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Sarah Miller
Colleague at Santa Fe RelocationNewport, Wales, United Kingdom
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James Kramer
Colleague at Santa Fe RelocationLondon, England, United Kingdom
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Daisy Zhao Sf-Qd
Colleague at Santa Fe RelocationQingdao, Shandong, China
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Louisa Wright
Colleague at Santa Fe RelocationVinkeveen, Utrecht, Netherlands
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Santafe Wuhan
Colleague at Santa Fe RelocationWuhan, Hubei, China
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Ma. Teresa Libed
Colleague at Santa Fe RelocationMetro Manila, National Capital Region, Philippines
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Quick answers generated from the profile data available on this page.
Joshua Manalo works for Santa Fe Relocation.
Joshua Manalo is listed as Experienced Support Analyst | Technical Troubleshooter | EDI | Senior Software Engineer at Santa Fe Relocation.
Joshua Manalo is based in Quezon City, National Capital Region, Philippines while working with Santa Fe Relocation.
Joshua Manalo has worked for Santa Fe Relocation, Ceva Logistics, and Accenture.
Joshua Manalo's colleagues at Santa Fe Relocation include Diana Almonte, Paulina Straus, Bartek Wiączek, Joost Van Slambrouck, and Sarah Miller.
You can use AeroLeads to view verified contact signals for Joshua Manalo at Santa Fe Relocation, including work email, phone, and LinkedIn data when available.
Joshua Manalo holds Bachelor Of Science In Electronics And Communications Engineer, Major In Advanced Internet Protocol Networking from Mapúa University.
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