Jose Reyes, Mba Email & Phone Number

Boston, MA, US

Greater Boston

Greater Boston Area

Quincy, Massachusetts, United States

Boston

• Working directly with the Assistant Director of Operations in managing a staff of 30 student employees, which consist of Building and Events Manager’s, Information Desk and Event Setup Assistants, and Game Room.
• Serve as a primary contact to student staff and provide instruction for the use of audiovisual equipment, event setups across multiple buildings, and interpretation of policies on campus
• Responsibilities include hiring, training, and scheduling student staff, organizing monthly meetings and completing yearly performance evaluations of said staff
• Inputting bi-weekly student staff payroll with accurate arithmetic calculations
• Working alongside student staff, routine up keeping and functionality testing of audiovisuals
• Managing and tracking inventory of all equipment, including all Campus Center and Event Services furnishings, audiovisual equipment, customer and student loaner laptops, and all event-related equipment

Boston

• In addition to Building and Events Manager duties, primary person responsible of regular equipment upkeep and keeping inventory, creating a friendly environment for students, and building positive working relationships.
• Worked directly with the operations team in troubleshooting defective AV and IT, making various recommendations to improve said AV and IT, and training of Building and Events Manager Trainee

Boston

• Monitored events and provided hands-on conference and event support to over 20,000 annual meetings, events and conferences across multiple buildings on campus, assisting with space setup, space access, and audio-visual.
• Responsible for opening and closing a 330,000-sq. ft., student center and conference services complex, including events and meeting spaces, office spaces study lounge spaces, and food service spaces
• Supervised 20 student staff members, including Information Desk and Event Setup Assistants; Modeled appropriate behavior and provided leadership for another student staff
• Alongside the operations team, worked to address customer concerns, identified challenges, and resolved issues effectively while enforcing campus policies
• Responsible for the safety and security of the Campus Center and its guests; responding to incidents and emergencies by walking rounds and completing reports

Boston

• Worked directly with the Chief Operating Officer and Office Accountant
• Accounts Payable: recorded invoices, Check Request’s, and paid bills using QuickBooks
• Updated financial information: revenue forecasts, budget, and Accounts Receivables

Boston

• Worked directly with the Vice President of Operations to support government relations and public relations staff
• Completed expense reports, check request’s and compiled client research
• Filed records, answered phones at reception desk, booked conference rooms and phone lines
• Managed daily check deposit transactions

Master Of Business Administration (Mba), Business Administration

Dual Specialization: Supply Chain and Service Management; Leadership and Organizational Change

Bachelor Of Science In Management, Finance

Education record

Activities and Societies: Was a part of both men's soccer and men's baseball teams