José Andrés Sempértegui Email & Phone Number

San Francisco Bay Area

Responsible for Hardware Repair Program (RTV), as well as forecast for warranty demand, managed global allocation for repair materials and established Inventory safety stock levels. • Managed refurbish sales program• Analyzed the Aftermarket services costs (COGs), Reduced repair cost by tightening inventory and planning levels of materials • Ensure all NPI activities are covered and ready for launch.• Reduced B2C back orders • Managed product life-cycle related to EOL disposition, prioritize use of returned materials, and environmentally disposition excess materials

Mountainview

Implemented new procedures to integrate consensus forecast with reverse demand planning for Non-Phones hardware. Therefore, reduced amount of company back orders (BO), stabilized global inventory levels in every region and decreased slow movers by setting up refurbish plans.• Managed senior meetings indicating key KPI’s and business fluctuations per region in a weekly basis.• Analyzed inventory and return trends for each retailer to drive and enhance better negotiations, (Evaluation aspects such as sales, warranty allocation and inventory costs.)• Reduced back orders from 1000 units weekly to 100 units weekly. • RMA fulfillment rate 98%

Ecuador

Coordinate demand analysis and review business strategy.• Managed senior meetings to achieve consensus for annual Forecast. Reported forecast revenue $148 M and 30% Gross Profit. • Conducted team support achieving sales-loss reduction from 4% to 2% in one year. • Reduced slow movers by $1 M, introducing company’s marketing plans reflected in forecasts.• Increased forecast accuracy from 60% to 80%, hit rate from 50% to 75% and stabilized DIO. • Analyzed statistical calculations to understand market fluctuations, predicting market size and future outcomes.

Led and formulated company’s production capacity, Exhaustive financial analysis of impacts, fix cost, bill of material cost and new projects. • Managed $7 M portfolio and $2 M in raw materials avoiding warehouse overruns and write offs. • Controlled and launched production plan reducing inventory cost by $2 M.• Reduced warehouse cost by $US 13K per month, controlling product rotation, DIO and JIT. • Led a team of 8 peers on 3 large scale machine technology reconstructions, creating plans to deliver project on time, reducing production waste and avoiding materials write-off. • Collaborated with Finance on evaluation of standard cost for new projects, products, and annual plan

Coordinated national distribution of the company’s portfolio, guaranteeing excellent customer service.• Decreased cost freight by applying lean transport and created distribution and supply process to maximize customer’s satisfaction across country. • Improved customer service, achieved 95% on-time delivery and 90% in-full delivery. • Negotiated cost freight with transport supplier, improved documentation process and invoice returns.

Master Of Business Administration (M.B.A.), Project Management

Activities and Societies: Supply Chain President Club

Industrial Engineer, Supply Chain, Logistic And Operations

Activities and Societies: CITEDEF (Instituto de Invesetigacion y Desarollo del Ejercito)