José Andrés Sempértegui Email & Phone Number

San Francisco Bay Area

• Responsible for Hardware Repair Program (RTV), as well as forecast for warranty demand, managed global allocation for repair materials and established Inventory safety stock levels.
• Managed refurbish sales program
• Analyzed the Aftermarket services costs (COGs), Reduced repair cost by tightening inventory and planning levels of materials
• Ensure all NPI activities are covered and ready for launch.
• Reduced B2C back orders
• Managed product life-cycle related to EOL disposition, prioritize use of returned materials, and environmentally disposition excess materials

Mountainview

• Implemented new procedures to integrate consensus forecast with reverse demand planning for Non-Phones hardware. Therefore, reduced amount of company back orders (BO), stabilized global inventory levels in every region.
• Managed senior meetings indicating key KPI’s and business fluctuations per region in a weekly basis.
• Analyzed inventory and return trends for each retailer to drive and enhance better negotiations, (Evaluation aspects such as sales, warranty allocation and inventory costs.)
• Reduced back orders from 1000 units weekly to 100 units weekly.
• RMA fulfillment rate 98%

Ecuador

• Coordinate demand analysis and review business strategy.
• Managed senior meetings to achieve consensus for annual Forecast. Reported forecast revenue $148 M and 30% Gross Profit.
• Conducted team support achieving sales-loss reduction from 4% to 2% in one year.
• Reduced slow movers by $1 M, introducing company’s marketing plans reflected in forecasts.
• Increased forecast accuracy from 60% to 80%, hit rate from 50% to 75% and stabilized DIO.
• Analyzed statistical calculations to understand market fluctuations, predicting market size and future outcomes.

• Led and formulated company’s production capacity, Exhaustive financial analysis of impacts, fix cost, bill of material cost and new projects.
• Managed $7 M portfolio and $2 M in raw materials avoiding warehouse overruns and write offs.
• Controlled and launched production plan reducing inventory cost by $2 M.
• Reduced warehouse cost by $US 13K per month, controlling product rotation, DIO and JIT.
• Led a team of 8 peers on 3 large scale machine technology reconstructions, creating plans to deliver project on time, reducing production waste and avoiding materials write-off.
• Collaborated with Finance on evaluation of standard cost for new projects, products, and annual plan

• Coordinated national distribution of the company’s portfolio, guaranteeing excellent customer service.
• Decreased cost freight by applying lean transport and created distribution and supply process to maximize customer’s satisfaction across country.
• Improved customer service, achieved 95% on-time delivery and 90% in-full delivery.
• Negotiated cost freight with transport supplier, improved documentation process and invoice returns.

Master Of Business Administration (M.B.A.), Project Management

Activities and Societies: Supply Chain President Club

Industrial Engineer, Supply Chain, Logistic And Operations

Activities and Societies: CITEDEF (Instituto de Invesetigacion y Desarollo del Ejercito)