Owner
CurrentI run a small, advisory business, specialising in helping Chartered Surveyors and Registered Valuers achieve and maintain accreditation to ISO 9001 and more recently to ISO 14001.Advising on the practical application of the Standard and working with clients to design and implement a Quality Management System which reflects and enhances their everyday processes. This typically includes:- evaluating systems against the requirements of ISO 9001- developing consistent and user friendly procedures to improve efficiency and reduce errors- planning and carrying out internal audits - dealing with any non-conformances- analysing feedback and setting objectives to improve systems- liaising with third party assessors to gain ISO certification- establishing and updating documented processes and records- ensuring on-going compliance and accreditationWith extensive experience as an internal auditor, underpinned by my professional knowledge as a surveyor, I provide a flexible service to help set up new quality management systems, or improve failing systems in order to gain ISO 9001 accreditation. I am focused on building partnerships with my clients and providing a reliable and cost effective means of developing and monitoring quality management systems, delivering increased work opportunities, improving customer service, as well as motivating and engaging staff. If you would like to find out more about how I can support your business please do get in touch: email: Janette.sene@btinternet.com.