Contributed actively to the personality of the magazine by tailoring written content to suit the brand image & professionally represented them in forming relations with customers.Position involved:• Review and feature article writing• Creating engaging content for online publishing• Execution of clients briefs and needs• Attending events outside work hours on behalf of the magazine• Research and article content development• Interview question preparation• Conducting interviews (in person, email & phone)\• Transcription of interviews• Event & release promotion• Sharp written and verbal communication skills

Successfully delivered a vibrant festival experience greeting, directing and assisting patrons however possible. Position involved:• Ticket Scanning • Queue management• Patron information support• Building MIFF brand through customer relations

Managed teams of bar staff while providing excellent customer service and developing rapport with customers through friendly communication and a positive, confident attitude.Position Involved:• Responsible for organizing and training small teams of bar staff• Front-of-house customer service• Cash handling• Maintenance of clean, presentable bar space