Seth Townsend Email & Phone Number

Nashville, Tn, Us

Developed marketing landscape tools that transformed the way that we prospect, target, build, and sell solutions that fit our partner's unique situations. Generated industry insights about MA enrollment, benefit offerings, competitive landscape, and population demographics that are helping Soda Health achieve its mission to eliminate health inequities and create a healthier America.

Nashville, Tennessee, United States

Working alongside the internal audit team to conduct information systems audits by assessing risks, validating controls, and making recommendations to our internal clients.

Tuscaloosa, Alabama, United States

As part of the University of Alabama's Management Information Systems program I participated in a project working for Pariveda Solutions along with some other students. To see some of this work please visit my website at https://jstownsend1.github.io/Goal: Analyze the current processes surrounding community service organization and subsequently design and development a system (web app) that replaces, supplements, and streamlines current processes.Value: Increase community, culture, and connectedness within the Pariveda organizationMy Contribution:• Managed six MIS students in gathering information, designing a solution, and building a product • Motivated project team daily, and provided guidance to the team using the agile methodology• Facilitated status meetings with the product owner on a weekly basis and coordinated with all project stakeholders about risks, mitigation strategies, timelines, and progress on the project.

Greater Nashville Area, Tn

Developed an internal application to assist CGI employees with tracking the status of projects and other items related to those projects. Worked as a Project Manager and then the QA Lead throughout two sprints of development. Full-stack development using ASP.NET MVC 5, Entity Framework, and SQL Server.Goal: To design, develop, and deploy an application that assists the CGI employees with the tracking ofproject statusesValue: The application provided a centralized tracking system that enhanced CGI employee efficiency while producing quality solutions for their clients. It further provided management and oversight of projectsMy Contribution: I was tasked with multiple roles and responsibilities which are outlined belowProject Manager:• I worked with the internal client in determining the requirements, schedule, and budget for the project and managed the client relationship throughout the project• Managed the team of developers and made sure that the product produced met client requirementsDeveloper:• Designed and developed parts of the application including the database, front-end website views,back-end controllers and services, and web-API callsQuality Assurance Lead:• Designed, executed, and documented test cases to ensure the application met CGI standards• Planned QA strategy for source control and oversaw the implementation of that by the QA team

Greater Nashville Area, Tn

Conducted audit of cellular phones and analyzed contracts with vendors, and by identifying unnecessary spending and reconstructing our payment plan, helped saved the company annual reoccurring cost of $25,000Solved a large communication problem in the company between executive-level employees and lower-level employees by creating an intranet site for important information to be shared. I worked with the Chief HR officer to improve employee satisfaction and tenure rates through our intranet siteEvaluated and researched call center solutions and presented these solutions to the CIO to significantly improved the processes and reporting of our call center systemsEvaluated and researched IT service providers and conducted an analysis of all IT processes and needs. Created cost-benefit analysis of multiple vendors which played a significant role in the selection of a vendor by the CIO Designed both a short-term and long-term solution for the reporting services needed by the COO. Automated the collection of data, metrics, KPI’s, and analytics of that data so that the COO could easily make informed decisionsTo see some of this work please visit my website at https://jstownsend1.github.io/

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Science In Commerce & Business Administration, Management Information Systems, General