Jonelle Fidelino Email and Phone Number

- Led a team of Power BI Developers responsible for the design, development, and implementation of client-facing solutions that contributed to $10.7M revenue for the analytics department in 2023.- Collaborated with Account Executives and Consultative Leads to analyze business requirements, translated them into technical specifications, and devised effective Power BI dashboards.- Triaged Power BI-related requests, coordinated with requesters and technical teams on data requirements, and analyzed capacity of team members to effectively assign analytics tasks using a pool approach. Provided feedback and coaching to team members and implemented testing strategies to validate the reliability and performance of these deliverables.- Conceptualized, designed, and developed Power BI reports for sales demos and put together a suite of various user-friendly and visually-appealing dashboards that were used by Business Development Directors and other leaders on sales meetings, leading to winning new clients in 2023 such as Lithia Motors, Inspire Brands, and Boulder Insurance.- Provided training and guidance to a team of Power BI Developers, fostering collaboration, ability to work independently, skill development, and adherence to best practices.

- Worked with Account Executives, Consultative Leads, and other stakeholders to build the Program Health Dashboard product, a suite of Power BI dashboards that help clients assess program health and find opportunities to improve their outcomes.- Developed dashboard prototypes to assist the Business Development Director and VPs of the department on sales meetings to win new clients and keep existing ones, by turning ideas into innovative and user-friendly reports.- Collaborated with the Product Manager and Analytics Vice-President to enhance the department's Power BI-based product by going through use cases, understanding the stakeholders' pain points, and enumerating user stories so that we can turn those into dashboard pages that solve customer problems.- Developed Power BI reports for a centralized internal space that enabled Claim Operations to accomplish staffing optimization and maximize customer service by identifying issues before they arise, such as adjuster case load increases or adverse outcome trends.

• Serve as subject-matter expert on Microsoft Power BI solutions for the global supply chain team in Manila.• Lead projects that deal with conceptualization, data gathering and cleansing using SQL/Impala and Excel, development, and deployment of supply chain KPI reports and dashboards through Microsoft Power BI. • Collected user/consumer reviews and implemented change requests and enhancements in Excel and Power BI reports.• Facilitated periodic discussions and knowledge sharing sessions on the latest trends and updates in Microsoft Power BI.

• Spearheaded data reporting and visualization tasks through BI tools such as Microsoft Power BI and Google Data Studio along with analysis and interpretation of the reports• Handled data through Microsoft Excel using advanced functions such as lookups and nested ifs, pivot tables and charts • Collected various data from relational databases using SQL language• Handled large amount of data using Google Cloud Platform and queried them through Google BigQuery • Developed scripts for automatic processing of data using Python• Facilitated the development of a dashboard for the company product’s website, from the correct graphs to use, the data to be utilized up to detailing the user specifications to assist the web developers• Brainstorming on new product ideas and their functionalities, as well as development of user interface through evaluation of various user journey/experience