Jenifer Gardner Email and Phone Number

• Assist with Residential (sale and refinance), Relocation, Light Commercial, Builder transactions.• Process transactions ‘contract to post close’ including curing title; issuing commitments; survey approval; ordering required documents: resale certificates, legal documents, payoffs, home warranties; and electronic document filing. • Create and maintain relationships with Customers throughout the life of their transactions.

• Assist with Residential (sale and refinance), Relocation, Light Commercial, Builder and Fannie Mae Transactions.• Process transactions ‘contract to post close’ including curing title; issuing commitments; survey approval; ordering required documents: resale certificates, legal documents, payoffs, home warranties; and electronic document filing. • Create and maintain relationships with Customers throughout the life of their transactions.

Conducted Escrow and Title software training classes.Processed requests from internal and external Customers for Policies, Endorsements and ProForma Policies.Assisted and supported co-worker questions when manager was unavailable.Thorough knowledge of Basic Rates and Rules Manual for Title Insurance.Audited policy package for completeness.Processed and input Policies and Endorsements.

Managed IT software/hardware installation and support for 42 branch locations.Oversaw VAX mainframe maintenance, environment, updates, support and system moves.Conducted monthly training and daily user support for Title and Escrow proprietary software.Knowledge and daily use of DCL (Digital Command Language).Recommended and purchased IT hardware and software solutions.