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Jean-Sébastien Ghis Email & Phone Number

CS and CX Fractional Leadership at Self-employed
Location: Greater Lyon Area, France, France 12 work roles 2 schools
1 work email found @upclear.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@upclear.com
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Current company
Role
CS and CX Fractional Leadership
Location
Greater Lyon Area, France, France
Company size

Who is Jean-Sébastien Ghis? Overview

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Quick answer

Jean-Sébastien Ghis is listed as CS and CX Fractional Leadership at Self-employed, a company with 38 employees, based in Greater Lyon Area, France, France. AeroLeads shows a work email signal at upclear.com and a matched LinkedIn profile for Jean-Sébastien Ghis.

Jean-Sébastien Ghis previously worked as VP Customer Experience at Spendhq and Head of Clients at Spendhq. Jean-Sébastien Ghis holds Dess, Informatique De Gestion from Université Paris Dauphine - Psl.

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{first_initial}{last}@upclear.com
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Profile bio

About Jean-Sébastien Ghis

Strong international experience in the Saas and FMCG industries helping internal and external Customers in Finance, Business Planning, Procurement, Sales and Demand Planning.All along my career, I have consistently helped organisations derive value from their digital solutions, whether acting in-house or now as a Client-facing professional.Interacting with stakeholders at all levels, I adapt and operate with organisations of diverse shapes and sizes, with a continuous improvement mindset.I am looking forward to combine my skills and expertise to bring value to a dynamic international organisation.

Listed skills include Sap, Business Process, Change Management, Sap Erp, and 22 others.

Current workplace

Jean-Sébastien Ghis's current company

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Self-employed
Self-Employed
CS and CX Fractional Leadership
Lyon, FR
Website
Employees
38
AeroLeads page
12 roles

Jean-Sébastien Ghis work experience

A career timeline built from the work history available for this profile.

Cs And Cx Fractional Leadership

Self-Employed

Lyon, FR

Vp Customer Experience

Current

Greater Lyon Area

I'm currently leading SpendHQ's global Customer Experience team, covering all product lines and geographies.Our goal is to provide the best Customer Experience end-to-end. We drive value realization for hundreds of Procurement Organizations that are using our solutions to get insights from their Spend, identify Financial and Non-Financial Opportunities.

Sep 2023 - Present

Head Of Clients

Lyon, Auvergne-Rhône-Alpes, France

Per Angusta is the Procurement Performance Accelerator.We build a SaaS solution to pilot your Procurement performance and make your contribution visible in your organisation.My role covers post-sales activities in all geographies where we operate (primarily North America and EMEA). The Clients team is responsible for making sure that our clients get the.

May 2021 - Sep 2023

Customer Success Director

Lyon Area, France

UpClear provides Entreprise Software-as-a-Service to Consumer Goods companies of any size.The company's flagship software BluePlanner is a best-in-class platform for Revenue Management used by customers in multiple geographies served from four offices in New York, London, Paris and Hong Kong.I was heading the EMEA Customer Success Team, as well as the.

Apr 2019 - Apr 2021

Global Customer Success Manager / Entreprise Client Lead

Lyon Area, France

Heading the global team in charge of UpClear's largest account, transitioning mindsets and processes from Customer Services to Customer Success orientation.Nurtured customer relationships, achieved consistently positive satisfaction scores, increased UpClear's solution footprint leading to year-on-year revenue and client count growth.

Jan 2016 - Mar 2019

Incubator

Software Startup Project

Lyon Area, France

I assisted an entrepreneur to start an entreprise software company delivering specialist solution for access rights management and audit.

Sep 2015 - Dec 2015

Transformations Project Manager

Lyon Area, France

Blédina is the strong leader on the french Infant Nutrition market, producing baby food and infant milks for France and several markets globally.Reporting to the VP Finance, I was initially in charge of identifying and mitigating operational risks to drive performance and efficiency, interacting with all levels of the company (from factory workers to.

Jun 2011 - Jul 2015

Sap Finance Global Support Manager

Paris, France

5-month mission to restaff, train and coach a new global support team with an objective to increase service level and staff retention.

Jan 2011 - May 2011

Business Systems Manager

London, England, United Kingdom

Responsible for Finance (SAP), Purchasing (SAP, EBP) and Reporting (Microstrategy, Essbase) applications. Supporting 3 business units in London and Dublin (aprox. 300 m£ sales). 1 direct report.I then moved to France to head a larger team on a similar scope, for 2 Baby Nutrition business units generating sales of approximately 700 M€Managed 2 project.

Nov 2006 - Dec 2010

Sap Finance Manager

Paris Area, France

SAP FI-CO Functional + Configuration ExpertiseDeployment: Template roll-out to 2 business units in France and Belgium (totalling over 1 bn€ sales combined)I then moved on to a Central Team expertise role: responsible for IM, AA, FI master data, FI-SD integration and FI-MM integration. In that capacity I supported live business units as well as deployment.

Jun 2002 - Oct 2006

Project Manager

London, United Kingdom

Application design and build (Lotus Notes technology): Marketing and Sales activities ManagementInnovative B2B platform (IBM WCS): allowing our customers to place their orders online

May 1998 - May 2002

Project Manager

Paris Area, France

Roll out of bespoke AS400 Customer Service System (Accounts Receivable Module)

Mar 1995 - Aug 1996
Team & coworkers

Colleagues at Self-employed

Other employees you can reach at spendhq.com. View company contacts for 38 employees →

2 education records

Jean-Sébastien Ghis education

FAQ

Frequently asked questions about Jean-Sébastien Ghis

Quick answers generated from the profile data available on this page.

What company does Jean-Sébastien Ghis work for?

Jean-Sébastien Ghis works for Self-employed.

What is Jean-Sébastien Ghis's role at Self-employed?

Jean-Sébastien Ghis is listed as CS and CX Fractional Leadership at Self-employed.

What is Jean-Sébastien Ghis's email address?

AeroLeads has found 1 work email signal at @upclear.com for Jean-Sébastien Ghis at Self-employed.

Where is Jean-Sébastien Ghis based?

Jean-Sébastien Ghis is based in Greater Lyon Area, France, France while working with Self-employed.

What companies has Jean-Sébastien Ghis worked for?

Jean-Sébastien Ghis has worked for Self-Employed, Spendhq, Upclear, Software Startup Project, and Blédina.

Who are Jean-Sébastien Ghis's colleagues at Self-employed?

Jean-Sébastien Ghis's colleagues at Self-employed include Elodie G., Camille Alin, Sean Mcpartlan, Deep Singh, Cpsm, and Harrison Milford.

How can I contact Jean-Sébastien Ghis?

You can use AeroLeads to view verified contact signals for Jean-Sébastien Ghis at Self-employed, including work email, phone, and LinkedIn data when available.

What schools did Jean-Sébastien Ghis attend?

Jean-Sébastien Ghis holds Dess, Informatique De Gestion from Université Paris Dauphine - Psl.

What skills is Jean-Sébastien Ghis known for?

Jean-Sébastien Ghis is listed with skills including Sap, Business Process, Change Management, Sap Erp, Internal Controls, Erp, Project Management, and Fmcg.

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