Jonathan Gibbons Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Metric Insights is the leading BI Portal solution. Connect to all your BI tools, databases, and operational systems to give users a single point of access to their BI. Automated anomaly detection and enterprise distribution ensure users know about the right data at the right time and never miss critical events again. Or leverage MI's novel generative AI plugin to help discover buried insights in your BI landscapes as well.

San Francisco, California, Us

San Francisco, California, Us

Upwork is the largest global freelancing website. It enables businesses to find and work with highly skilled freelancers. As an increasingly connected and independent workforce goes online, knowledge work--like software, shopping, and the content before it--is shifting online as well. This shift is making it easier for clients to connect and work with talent in near realtime and is freeing professionals everywhere from having to work at a set time and place. Upwork's mission is to create economic opportunities so that people have better lives.

San Carlos, California, Us

Juntos Global Chatbot SaaS - Financial education via SMS. Through its unique conversational interaction and engagement via SMS, Juntos drives adoption of digital financial products. Sales Engineering is responsible for the closing of all SaaS technical objections in the sales pipeline, and for the integration, configuration (including the authoring of new Ruby on Rails API configuration files), and launch of the customer engagement chatbot messaging and data platforms Juntos leverages in its SaaS products to financial institutions serving emerging economies.

San Diego, California, Us

Supervised a two-year Hadoop Big Data ingestion pipeline development application support project for a leading worldwide hard drive manufacturer totaling US$ 900K in revenue; helped guide other Big Data strategic technology consulting and agile software implementation engagements. Integral in the launching and resource training of Think Big’s Managed Services initiative.- Project leadership performance on the Big Data ingestion pipeline development application support project directly helped lead to the upsell of the contract valued at US$ $210K for 2014 H2 and again at US$ $420K for 2015.- Assisted in the project engagement management of a US$ 600K Big Data Platform development project for a leading worldwide hardware memory manufacturer in 2015.- Helped develop and guide the use cases of a Big Data Platform architectural roadmapping consulting engagement for a leading worldwide hardware memory manufacturer in 2014.

Applied demonstrated skills in generating US$ 1M+ annual sales and business development for local SaaS/cloud-based companies.

Oversaw all aspects of profit and loss in all of the 75-member company’s product lines: multimillion-dollar energy-saving and cleantech hardware installations, consulting, and cloud-hosted data services. Among the firm’s salespeople, focused on and responsible for all subscription service contract sales as an individual sales contributor as well.- Continued new contract sales and account upsells achieving a combined total amount of US$ 1.1MM.- Increased service revenue 12.3% year-over-year to US$ 2.4MM while simultaneously also improving the service department’s operating gross margin by 3.4% year-over-year by modernizing issue response protocols and personnel responsibilities, enhancing response records, and strengthening technician accountability rules.- Increased quoted service contract sales 13.2% year-over-year by redesigning dispatch strategy to obtain service issues, by introducing platforming into all service contract sales methods—which reduced all sale response times while optimizing all sales documents—and by launching a common component pricing database, which further added value as another sales accelerant.

Directed core company department in the acquisition, execution, and successful completion of multimillion-dollar hardware installations.- Achieved US$ 2.0MM in both new contract and account upsells.- Hired and supervised a team of 7—including up to 5 management/engineering personnel—over the lifespans of 185 individual projects totaling US$ 26.5MM in revenue, achieving an average gross margin of 28.0%.- Introduced adaptive metrics to classify sales and continuously ascertain market-fluctuating most-profitable product types.

Created, trained and directed a 4-member turnkey management team in the acquisition, execution, and successful completion of multimillion-dollar hardware installations.- Achieved US$ 1.4MM in both new contract and account upsells- Initially awarded both the helm of the company’s flagship projects (Parkside Manor in Newark, NJ) and the rescue of its 'failing' projects (St. Clare’s Oncology Wing in Dover, NJ) until eventually managed the entire company project portfolio.

Helped guide 9 department managers and over 60 full-time employees in the completion of multimillion-dollar hardware installations.- Responsible for all aspects of project profit and loss and for the resolution of all technical challenges over the lifespans of 16 individual projects totaling US$ 4.8MM in revenue, achieving an average gross margin of 17.6%.

Bachelor Of Science (S.B.), Mechanical Engineering

Sschs Program - C Programming, Professional Writing