Created centralized Employee Relations/Investigations function that manages employee relations matters at all levels across the globe. - Developed excellent working relationships with legal, human resources, DEI, compliance, security and other important partners. - Established self and the Employee Relations function as a trusted and sought out resource throughout the business.Serves as primary investigator or oversees investigations in every area of the organization, including C-suite, corporate departments and productions. Advises legal, human resources and business leaders how to resolve matters and on steps to avoid similar matters in the future. Partners with human resources, DEI, and business on proactive actions to create respectful, professional, inclusive work environments around the word.

Advise and counsel all levels of management, including the CEO, on labor and employment matters. Serve as strategic business partner analyzing, developing and enacting staffing and culture strategies that support short- and long-term business goals. Develop and implement HR policies and practices. Coach managers and HR generalists through difficult and/or contentious performance management situations.• Developed, implemented and led the Voluntary Separation Program [VSP] offer and process, including presenting to the Board for approval, discussion and guidance with all management levels to determine employee eligibility and department-specific VSP goals, communication with eligible employees, communication and guidance for managers throughout the VSP offer period, determination of exit dates/transition plans and management.• Implemented a process to review, summarize and store historical labor relations and employee relations files for easy access and use of information; the information aided in improving the analysis and outcomes of several issues, and planning for future negotiations.

Oversaw compliance with Medicare, Medicaid and other applicable federal, state and local regulations for four health insurance plans with 10,000+ members and for Certified Home Health Agency and Licensed Home Care Agency.• Developed, implemented, and oversaw a corporate-wide compliance program that met Medicare/Medicaid standards; drafted and obtained senior leadership approval of all components, created and chaired compliance committee, led audits and remedial actions.• Created, drafted and implemented corporate-wide compliance policies, training, and procedures, oversaw drafting of various departmental and operational policies and procedures; ensured departmental compliance.

Managed transitions for 17,000+ workforce, including business closures, reductions in force, new business development and expansion, mergers and acquisitions with minimal labor/employment related challenges• Oversaw compliance with employment-related and other requirements of multiple regulatory authorities and federal, state and local labor laws; liaison with government and regulatory bodies and respond to audits and complaints; ensure accurate and timely reporting • Developed and implemented proactive strategies to minimize challenges and ensured positive defenses; drafted and implemented Human Resource policies, procedures and standards; developed and delivered training; oversaw investigation and response to complaints; developed collaborative relationships with Human Resources professionals and front line managers• Investigated, assessed and redesigned faltering human resource and other departments; dismantled faulty policies and procedures and designed and implemented new ones; assessed and acted on staff competencies and assisted with re-staffing; managed consequences of substandard performance • Responded to and defended labor/employment related lawsuits, complaints and arbitrations, including class action lawsuits; investigated, analyzed data, reviewed documents, and prepared witnesses; drafted responses, briefs, position statements, and testimony outlines; recommended and determined strategies; collaborated with and managed outside counsel• Develop strategy to manage non-competition concerns• Negotiated settlements, employment, consulting, services contracts and collective bargaining agreements• Successfully met challenges of growing workforce and expanding business with minimal increase in legal budget

Advised all levels, including senior management, regarding interpretation and application of HR policies and procedures, collective bargaining agreements, and labor/employment law and regulations• Prepared EEO-1 Reports, Supply and Service Employment Reports, Affirmative Action Programs, responses to audits and other materials required to document EEO policies and activities • Designed, developed and conducted training for all staff levels concerning labor relations/employment law issues • Assisted Director of Human Resources and Vice President for Human Resources and Labor Counsel with strategic initiatives

• Drafted and implemented recruitment policies and procedures to ensure consistent application and compliance with laws, regulations, and accreditation standards • Developed and implemented training for recruitment staff on policies and procedures, and regulatory requirements • Collaborated with other departments to ensure effective and efficient on-boarding of new employees • Managed business process redesign activities for the Recruitment Department • Assisted Director of Recruitment with design and implementation of strategic initiatives• Participated in the selection, design, and implementation of systems for tracking and reporting on all aspects of the recruitment and on-boarding process • Drafted, negotiated, and monitored HR and independent contractor agreements• Managed HR reception to ensure a welcoming atmosphere for all visitors • Managed staff of 10 people, including recruitment assistants, HR operations coordinator, office clerks, and receptionist

• Researched companies and candidates for executive recruiting firm's healthcare division

• Managed and supervised counseling and recreational programs for inner city youth and their families. Wrote grants and proposals, designed and implemented programs.• Conducted needs’ analyses throughout community, and designed or amended programs to meet those needs• Oversaw documentation of services and programs, licensing, audits, and compliance with grant and regulatory requirements• Acted as liaison with government and private funding sources, regulatory agencies, and partner agencies• Recruited and hired for open positions, and clinically supervised staff