Vice President, Customer Experience & Engagement
Current
Mar 2022 - Present
AeroLeads people directory · profile
Jill Wallace Email & Phone Number
Operational Strategy | Customer Experience | Change Leader
at
Mastercard
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Operational Strategy | Customer Experience | Change Leader
Location
O'fallon, Missouri, United States
Who is Jill Wallace? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jill Wallace is listed as Operational Strategy | Customer Experience | Change Leader at Mastercard, based in O'fallon, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Jill Wallace.
Jill Wallace previously worked as Vice President, Customer Experience & Engagement at Mastercard and Vice President, Content Strategy and Development at Mastercard. Jill Wallace studied at University Of Central Florida.
Company email context
Email format at Mastercard
This section adds company-level context without repeating Jill Wallace's masked contact details.
Mastercard
Review company-level records connected to Jill Wallace before choosing the right outreach path.
Profile bio
About Jill Wallace
Payment Systems industry professional with over 20 years’ industry experience. Focused on embedding CX and UX in our products and our service model. Passions include asset-based thinking, process improvement / streamlining operations, building & coaching effective, engaged teams, and innovation. Adept at outlining and executing the critical steps needed to obtain company objectives. My objective is to ensure every team member is connected to the part they play in the success of the organization and improving customer satisfaction is foundational.I've managed global teams creating a cohesive vision and operational strategy, introduced innovative tools and process improvements. International experience includes managing an operations team in Warsaw, Poland.In addition, I enjoy mentoring others for empowerment on their career journey.
Current workplace
Jill Wallace's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles · 32 years
Jill Wallace work experience
A career timeline built from the work history available for this profile.
Vice President, Content Strategy And Development
Jan 2019 - Mar 2022
Vice President, Global Customer Support
Sep 2016 - Jan 2019
Vice President, Network Operations
May 2015 - Sep 2016
Vice President, Network Operations
Mar 2012 - May 2015
Leader, Customer Support
Mar 2008 - Mar 2012
Solutions Architect
Oct 2004 - Feb 2008
Qa Manager
1995 - 2004
~9 yrs
Team & coworkers
Colleagues at Mastercard
Other employees you can reach at mastercard.us. View company contacts →
WC
Wei Cheng Huang
Colleague at MastercardHockessin, Delaware, United States
View →
HV
Harsha Vardhan Chantigari
Colleague at MastercardO'Fallon, Missouri, United States
View →
NN
Niharika N.
Colleague at MastercardPurchase, New York, United States
View →
MS
Matthew Sandau
Colleague at MastercardSaratoga Springs, Utah, United States
View →
GR
Gowrinath Rao
Colleague at MastercardUnited States
View →
TP
Teresa Papaleo
Colleague at MastercardPurchase, New York, United States
View →
AM
Ali M.
Colleague at MastercardDubai, United Arab Emirates
View →
BS
Ben Stephens
Colleague at MastercardSeattle, Washington, United States
View →
PG
Philippe Guerra
Colleague at MastercardRye, New York, United States
View →
DD
Deepti Dhapola
Colleague at MastercardLondon, England, United Kingdom
View →
Wei Cheng Huang
Colleague at MastercardHockessin, Delaware, United States
View →
HV
Harsha Vardhan Chantigari
Colleague at MastercardO'Fallon, Missouri, United States
View →
NN
Niharika N.
Colleague at MastercardPurchase, New York, United States
View →
MS
Matthew Sandau
Colleague at MastercardSaratoga Springs, Utah, United States
View →
GR
Gowrinath Rao
Colleague at MastercardUnited States
View →
TP
Teresa Papaleo
Colleague at MastercardPurchase, New York, United States
View →
AM
Ali M.
Colleague at MastercardDubai, United Arab Emirates
View →
BS
Ben Stephens
Colleague at MastercardSeattle, Washington, United States
View →
PG
Philippe Guerra
Colleague at MastercardRye, New York, United States
View →
DD
Deepti Dhapola
Colleague at MastercardLondon, England, United Kingdom
View →
1 education record
Jill Wallace education
-
University Of Central Florida
FAQ
Frequently asked questions about Jill Wallace
Quick answers generated from the profile data available on this page.
What company does Jill Wallace work for?
Jill Wallace works for Mastercard.
What is Jill Wallace's role at Mastercard?
Jill Wallace is listed as Operational Strategy | Customer Experience | Change Leader at Mastercard.
Where is Jill Wallace based?
Jill Wallace is based in O'fallon, Missouri, United States while working with Mastercard.
What companies has Jill Wallace worked for?
Jill Wallace has worked for Mastercard, Paragon Application Systems, and Star Systems.
Who are Jill Wallace's colleagues at Mastercard?
Jill Wallace's colleagues at Mastercard include Wei Cheng Huang, Harsha Vardhan Chantigari, Niharika N., Matthew Sandau, and Gowrinath Rao.
How can I contact Jill Wallace?
You can use AeroLeads to view verified contact signals for Jill Wallace at Mastercard, including work email, phone, and LinkedIn data when available.
What schools did Jill Wallace attend?
Jill Wallace studied at University Of Central Florida.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial