Jill Wallace

Jill Wallace Email and Phone Number

Operational Strategy | Customer Experience | Change Leader @ Mastercard
Einsteinring 35 85609 Aschheim, München
Jill Wallace's Location
O'Fallon, Missouri, United States, United States
About Jill Wallace

Payment Systems industry professional with over 20 years’ industry experience. Focused on embedding CX and UX in our products and our service model. Passions include asset-based thinking, process improvement / streamlining operations, building & coaching effective, engaged teams, and innovation. Adept at outlining and executing the critical steps needed to obtain company objectives. My objective is to ensure every team member is connected to the part they play in the success of the organization and improving customer satisfaction is foundational.I've managed global teams creating a cohesive vision and operational strategy, introduced innovative tools and process improvements. International experience includes managing an operations team in Warsaw, Poland.In addition, I enjoy mentoring others for empowerment on their career journey.

Jill Wallace's Current Company Details
Mastercard

Mastercard

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Operational Strategy | Customer Experience | Change Leader
Einsteinring 35 85609 Aschheim, München
Website:
mastercard.us
Company phone:
1800 689 562
Jill Wallace Work Experience Details
  • Mastercard
    Vice President, Customer Experience & Engagement
    Mastercard Mar 2022 - Present
    Purchase, Ny, Us
  • Mastercard
    Vice President, Content Strategy And Development
    Mastercard Jan 2019 - Mar 2022
    Purchase, Ny, Us
  • Mastercard
    Vice President, Global Customer Support
    Mastercard Sep 2016 - Jan 2019
    Purchase, Ny, Us
  • Mastercard
    Vice President, Network Operations
    Mastercard May 2015 - Sep 2016
    Purchase, Ny, Us
  • Mastercard
    Vice President, Network Operations
    Mastercard Mar 2012 - May 2015
    Purchase, Ny, Us
  • Mastercard
    Leader, Customer Support
    Mastercard Mar 2008 - Mar 2012
    Purchase, Ny, Us
  • Paragon Application Systems
    Solutions Architect
    Paragon Application Systems Oct 2004 - Feb 2008
    Holly Springs, Nc, Us
  • Star Systems
    Qa Manager
    Star Systems 1995 - 2004
    Us

Jill Wallace Education Details

  • University Of Central Florida
    University Of Central Florida

Frequently Asked Questions about Jill Wallace

What company does Jill Wallace work for?

Jill Wallace works for Mastercard

What is Jill Wallace's role at the current company?

Jill Wallace's current role is Operational Strategy | Customer Experience | Change Leader.

What schools did Jill Wallace attend?

Jill Wallace attended University Of Central Florida.

Who are Jill Wallace's colleagues?

Jill Wallace's colleagues are Haley Bowcutt, Ashutosh Sharan, Blake Rusteberg, Ruheena Ansari, Natalie Sherman, Finnian Burke, Stephanie Detchemendy.

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