Johna Shepherd Email and Phone Number

Offering IME and Peer Review services to the Insurance Industry. My goal is to help bring claims to closure as quickly and efficiently as possible through superior service and quick turnaround times.

Serving as the Vice President of Operations, for an Independent Medical Evaluation (Expert Witness) company, promoted within two years from General Manager to VP. Establishes cohesive processes for end to end product quality by accurate, timely report editing, achievement of distribution by given deadlines resulting in client satisfaction and repeat business. Recruits, hires, trains, appraises, retains and directs staff. Engages consultants, law firms and expert witnesses; executes marketing… Show more Serving as the Vice President of Operations, for an Independent Medical Evaluation (Expert Witness) company, promoted within two years from General Manager to VP. Establishes cohesive processes for end to end product quality by accurate, timely report editing, achievement of distribution by given deadlines resulting in client satisfaction and repeat business. Recruits, hires, trains, appraises, retains and directs staff. Engages consultants, law firms and expert witnesses; executes marketing and sales strategies that address unique drivers and market segments; and ensures client satisfaction. Manages P&L and reorganized business operations for greatest efficiency. Manages key metrics including quality assurance, sales pipeline, A/R management and associate engagement. Show less

Collaborated with business owner to prepare sales strategies, training and marketing plans, ultimately improving brand exposure within a very competitive industry and marketplace. Presented on behalf of company at regional and national trade shows and conferences [(i.e., Defense Research Institute (DRI), WDTL, OADC, IADC], forming a sales pipeline. Designed initial sales and marketing training program for existing associates, resulting in the addition of two new business units. Achieved… Show more Collaborated with business owner to prepare sales strategies, training and marketing plans, ultimately improving brand exposure within a very competitive industry and marketplace. Presented on behalf of company at regional and national trade shows and conferences [(i.e., Defense Research Institute (DRI), WDTL, OADC, IADC], forming a sales pipeline. Designed initial sales and marketing training program for existing associates, resulting in the addition of two new business units. Achieved introductory appointments and presented to prospective clients, generating new business. Drafted sales proposals responded to RFP's and negotiated contracts. Orchestrated initial bonus and achievement program for associates. Show less

Microsoft account lead for 7 Marriott hotels in Seattle. Amplified Microsoft share of the global market by initiating a strategic account plan that elevated revenue and profitable margin growth for seven select service to luxury stakeholder hotels. Ensured that the regional market strategy aligned with global account goals. Forged trusted advisor relationships with key event planners to win large Microsoft executive meeting.

Crafted and implemented brand sales and revenue strategies for a low-rated, 205-room hotel, yielding market share gains and revenue growth for a new brand, SpringHill Suites, during a post 9/11 economy. Authored and executed a marketing campaign and plan to: overcome hotel stigma, promote the hotel as a downtown business traveler hotel within a highly competitive market, and achieve occupancy rates.Built team loyalty through proactive communication and goal setting, directed and coached… Show more Crafted and implemented brand sales and revenue strategies for a low-rated, 205-room hotel, yielding market share gains and revenue growth for a new brand, SpringHill Suites, during a post 9/11 economy. Authored and executed a marketing campaign and plan to: overcome hotel stigma, promote the hotel as a downtown business traveler hotel within a highly competitive market, and achieve occupancy rates.Built team loyalty through proactive communication and goal setting, directed and coached sales team of 3 FTEs. Authored business plan for asset manager, property owner and SVP, garnering approval for additional budget and sales associate hires.Acquired high-profile clients and shifted business away from competitors. Secured annual Starbucks Leadership Conference room block. Earned initial airline business, resulting in 1,100 rooms booked per year.Awarded Sales Leader of the Year. Awarded Global Sales Leader of the Year. Show less

Hired, managed and coached new, regional Pacific Northwest corporate housing company. Directed sales and operations team as the Regional Manager. Prepared budget and strategic plan introducing Marriott International leadership to corporate housing benefits. Drove sales to more than $1.5M by obtaining corporate housing exclusivity for Boeing Headquarters move to Chicago, negotiating contract with Boeing Relocation. Expanded total housing units sold from 125 to 320 including year-round leases… Show more Hired, managed and coached new, regional Pacific Northwest corporate housing company. Directed sales and operations team as the Regional Manager. Prepared budget and strategic plan introducing Marriott International leadership to corporate housing benefits. Drove sales to more than $1.5M by obtaining corporate housing exclusivity for Boeing Headquarters move to Chicago, negotiating contract with Boeing Relocation. Expanded total housing units sold from 125 to 320 including year-round leases and contracts. Show less

Specialized in multi-property management, specializing in new lease-up, challenged, and mixed use properties. Led several sales teams. Established new corporate housing brand ultimately positioning company for public sale.