Juan Sierra Email & Phone Number

Atlanta, Ga, Us

• Drive top-line growth for the Strategy + Transformation solution group, collaborating with Digital Enablement and People + Change teams to provide holistic consulting solutions that provide value to clients.• Manage a hybrid and remote team of three, providing performance management including career pathing, goal setting, development planning, performance reviews, and long-term career mentoring.

Atlanta, Ga, Us

• Initiated and led the development of Sustainability and ESG consulting offerings by integrating cross-disciplinary expertise from existing service lines and securing executive buy-in for the new venture.• Conducted market analysis to identify target industries and accounts, created customized go-to-market collateral for account leaders, and equipped our consultants with knowledge and talking points to engage their existing clients on potential Sustainability, ESG, and AI opportunities and risks.• Co-created a sustainability activation playbook for a global CPG company, enabling sales teams to partner‬ with key retail customers while reducing inbound requests to the sustainability team.‬• Gathered requirements for digitizing intracompany connectivity requests at a large cable company and‬ self-taught Microsoft PowerApps to develop a prototype application for the client’s team to pilot.‬• Wrote the firm's first Generative AI usage policy, balancing the need for continuous learning and‬‭ experimentation with the protection of intellectual property and our clients' confidential information.‬‬• Authored multiple thought leadership articles to promote the firm's consulting solutions, on topics ranging from ESG reporting, AI use cases, and Human Capital management. Please scroll to the Featured section above 👆.

Atlanta, Ga, Us

• Enabled the creation a customer retention roadmap at a top broadband provider, drove the execution of a portfolio of key initiatives, prepared status presentations for leaders, and directed operational cadences while enhancing organizational connectivity across a matrix environment in order to reach 11% reduced churn over two years. Our executive sponsor described it as a "well-oiled machine", becoming a template for other parts of her org to emulate.• Established project management structure for a Pricing and Sales technology transformation at a major‬ broadband client, shifting from legacy methods of generating customer offers to dynamic, AI-driven‬ pricing; new capabilities enabled a 400% annual increase in online customer retention transactions.‬• Partnered with our account teams to identify growth opportunities, developed customized proposals and solutions, participated in client presentations, connected clients with our subject matter experts, and prepared engagement extensions.• Coached consultants through their first year, equipped them with relevant industry and client knowledge, conducted project reviews, and successfully mentored consultants during their promotion process by developing their softer skills and evolving from a tactical to a strategic mindset.• Planned and delivered digital enablement sessions on skills like MS Teams at the onset of COVID, Agile practices, and Generative AI, boosting our consultants’ adaptability amid rapid technological changes.• Actively engaged with the firm's talent acquisition and interviewing activities.• Re-wrote the company's professional development reimbursement policy.

Atlanta, Ga, Us

• Advised the CIO of a beverage distributor on his department's vision, mission, and communication strategy to drive effective change management after a merger announcement.• Led a globally-distributed team at a healthcare multinational to address FCPA remediation requests from a regulator, developing and implementing a portfolio management and executive reporting framework that delivered phase 1 on time and created a scalable playbook for future compliance, internal controls, and policy enhancements.• Facilitated the integration of an interview-scheduling tool for the talent acquisition team at a global CPG company by reviewing contracts, conducting process assessments, analyzing Workday data, leading vendor onboarding, and creating an implementation plan for the client to execute.• Spearheaded stakeholder interviews in Spanish for a beverage company across multiple geographies, discovering pain points and enhancement opportunities to increase global adoption of its HCM software.• Mentored a team of UGA MBA students delivering a consulting project at privately held global conglomerate in the Automotive and Communications sectors.

Atlanta, Ga, Us

• Led a team of business analysts to develop a budgeting application for a major media company, managing billions in marketing and advertising spend. The solution provided finance leaders with enhanced visibility and automated tracking, replacing spreadsheets and manual processes.• Facilitated critical interactions between business (Finance, Accounting, Marketing, Advertising) and technology stakeholders, developed user stories, conducted QA and user acceptance testing, and led the onboarding of 100% of budget owners.• Supervised the production support team (including contractors) for a marketing invoicing tool at the third‬ largest U.S. advertiser, focusing on financial data accuracy and reliability.‬• Implemented operational and process improvements that accelerated month-end and year-end close‬ financial reporting by 40-50%, reducing close time from 5-6 workdays to just 3 workdays after month-end.• Contributed to business development and engagement extension activities within the Atlanta office's second largest account.

Newark, New Jersey, Us

• Conducted prospective and existing client research and reporting for multiple enterprise-level Sales leaders at the enterprise level (10,000 and above employees).• Partnered with the executive sponsor and internal consulting team to identify sales process enhancements and custom reporting opportunities during a Salesforce CRM implementation, saving 1,000 hours annually (or a 4% productivity increase) for the sales support teams and key cross-functional partners.• Managed escalated customer service issues by liaising with our clients’ HR leaders, their external consultants and internal boundary partners, for a book of business of a dozen Fortune 500 companies in the healthcare, retail, and transportation sectors.• Maintained strict PII confidentiality and electronic data privacy on behalf of our clients and their large employee populations.

Newark, New Jersey, Us

• Analyzed employee census data, past claims experience reports, and existing benefits plans to properly design responses to prospective clients' RFPs. • Served as a point of contact for the firm's partnership with a Group Purchasing Organization in the healthcare industry, and its subsidiary serving private equity portfolio companies across sectors. • Produced quarterly reports on the performance of an assigned book of business benefits plans, assisted with the identification of additional prospective clients, and facilitated the renewals of existing client plans for large enterprises (5,000 or more employees).

Us

Created complex life insurance illustrations and estate tax analyses tailored to the needs of high net worth clients, and provided underwriting support for financial advisors from a Fortune 50 banking conglomerate.

Revitalized and managed family business consisting of real estate holdings, including retail and ranching.

Us

Created complex life insurance illustrations and estate tax analyses for high net-worth clients, and provided underwriting support to financial advisors from the U.S. biggest banking conglomerate.

Master Of Business Administration (M.B.A.), Marketing And Strategy

Bachelor Of Business Administration (B.B.A.), Economics And Risk Management/Insurance

French