Jameik S. Email & Phone Number

New York, United States

Houston, Texas Area

Create, modify, user accounts and permission within Active DirectoryPerforming system imaging,Configure and update workstationsArchive and migrate user accounts threw MS exchange 2010 & 2013PC hardware upgradesSpyware and Virus removal/protectionPC software troubleshootingCisco VoIP phone configurationProvide network support & MonitoringPC back up and restorationEnd user support for laptops, Windows operating systems, Microsoft Office, and various in-house laptop applicationsManage, scope & support system migrations and network implementationsMonitor & track project resources and delegated tasks

Brooklyn Ny

•Installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance.•Troubleshoot problem areas in person, telephone, remote desktop control or email•Cisco Firewall configuration

Washington D.C. Metro Area

•Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.•Installs and configures network hardware and software•Provides network troubleshooting and support.•Maintains current knowledge of relevant technology as assigned.•Backs up file server data/disks.Sets up new users and deletes old users from the network.•Provides technical support and training to end-users•Provide remote support to off site users for software Installation & Outlook Archiving.

Washington D.C. Metro Area

••Network Migration an support for Print Servers & IP phone system •Blackberry activation & enterprise account creation •MS outlook configuration and acct creation

Rockville Maryland

•Provide Desktop support to end users via phone, email or in person.•Resolve difficult problems in hardware, applications and operating systems•In-depth knowledge and understanding of numerous software packages and operating systems.• Perform post-resolution follow-ups to help requests.• Test fixes to ensure problem has been adequately resolved

Bowie Maryland

•Extract Remedy reports & implement SLA•Account Management (LINUX , SOLARIS ,LDAP ,HHES, ,TRU64,)•File Maintenance (copying , deleting files, file permissions, ownership)•Resolve Reflections & FTP Login Issues•FTP issues•Create & resolve Mapping/Samba issues•Crontab jobs •Setting SSH keys•Trouble shoot Reflections/Vms connections •Create mounting points / Allocate File space •Generate Shift Reports & Summery•Monitor HP OpenView Java Browser and take necessary actions