Janet Simons Email & Phone Number

United States

Florida, United States

• Champion the conceptualization, development, and execution of impactful operational improvement, automation, and strategic initiatives, directly contributing to continuous improvement and operational excellence.• Drive the attainment of strategic goals and objectives by proactively collaborating with marketing, finance, operations, and other cross-functional teams for sales budget management and development, compensation planning, incentive structure development, lead generation and conversion, and process alignment.• Evaluate the performance of assigned staff to identify strengths, provide constructive feedback and recognition, and address the need for additional coaching and professional development.• Supervise Salesforce Manager, Call Center Manager, and six staff members, including two directors and four managers. • Strengthen team performance and impact by defining clear performance expectations and ensuring adequate support.• Influence decision-making and planning processes by producing sales forecasts and data-driven insights.• Establish rapport and positive relationships with vendors to secure optimal contract terms and pricing; execute contracts.• Bolster sales outcomes by overseeing resource allocation and capitalizing on business development opportunities.• Ensure transparent communication with internal and external stakeholders.• Handle administrative responsibilities, such as managing and processing bonus payments for field staff.• Serve as the direct liaison for 120 MA Healthcare Licensed Brokers, including negotiating and executing contracts.• Navigate complex challenges, obstacles, and issues with an innovative and solution-focused mindset.• Monitor current and emerging market trends to identify and spearhead impactful opportunities.• Exhibit a strong ability to execute sound and effective decisions in complex and ambiguous environments

United States

• Transformed KPIs and market data into valuable insights; leveraged insights to optimize marketing, sales, operational, and business development strategies, resulting in creating campaigns that drove market expansion and revenue growth.• Amplified business growth and development by increasing business with existing clients while simultaneously securing new contracts with corporate entities, successfully conveying business value through compelling sales presentations.• Leveraged strong interpersonal communication skills to cultivate trust-based relationships with customers and key stakeholders as well as effectively oversee physicians/physician groups and advanced nurse practitioners.• Played an integral role in improving operational and financial sustainability by developing new revenue streams, such as the transitional care program for new and existing clients.• Produced detailed quarterly sales forecasts to inform strategic direction and priorities.

Midwest

• Spearheaded the planning and launch of the company’s strategic marketing plan spanning IL, WI, MI, MO, IN, and FL markets in addition to representing the business during tradeshows, customer visits, and industry standards meetings.• Delivered dynamic, high-quality leadership, training, and mentorship to a 13-person business development team as well as a team of sales representatives, including assessing performance and providing motivational support.• Negotiated and secured profitable contracts by delivering sales presentations and participating in industry conferences, including acquiring over 10 individual corporate accounts and 280+ communities.• Defined, implemented, and facilitated the adoption of new sales policies, procedures, programs, and best practices, including leveraging the CRM and budget reports to establish the sales forecasting practice.

Greater Chicago Area

• Charted the successful development and launch of competitive marketing strategies and campaigns to drive growth.• Developed impactful marketing and sales collateral, including sales presentations tailored to senior audiences, public speaking and community outreach programming, and training materials.• Coordinated sales and marketing training to support licensed insurance sales agents in reaching the senior market.

Hinsdale, Il

• Fostered positive relationships with acute and post-acute facilities to develop a robust referral network.• Promoted a positive and professional image of the business while engaging in educational and informational speaking events, such as CEUs and marketing events, as well as community outreach programs.• Utilized available resources to develop and launch a resident marketing program, leading to improved sales. • Built a high-performing and motivated sales team, successfully executing sound hiring decisions and delivering training.• Strategized and led interdepartmental and lateral departmental programming, including designing the program for community intake of new residents, community pipeline of new prospects, and marketing campaigns; succeeded in achieving a 95% occupancy rate for the new community.

Willowbrook, Il

Clearwater, Fl.

AT&T Account Project Manager supervising 170 customer service and sales agents.Call monitoring for quality assurance.Script development and training.Analysis regarding call volume / duration / content Highest Closing and Customer Satisfaction statisticsDevelopment and implementation of policy and procedures for agent training and Training InstructorsOverseeing call center Training Instructors and floor supervisorsInstructional development of call center training