Jesse Jacobs

Jesse Jacobs Email and Phone Number

Customer Activation Manager, Enterprise @ Ramp
Washington, DC, US
Jesse Jacobs's Location
Washington DC-Baltimore Area, United States, United States
Jesse Jacobs's Contact Details
About Jesse Jacobs

With over 7 years of experience in customer success and account management, I am passionate about helping customers achieve their business goals and realize the full value of the solutions they use. I have a proven track record of building trusted relationships with executives and stakeholders, delivering strategic guidance and best practices, and driving revenue growth and retention for leading software companies. Currently, I am a Senior Enterprise Customer Success Manager at Demostack, the world's first Demo Experience Platform.In my career I've partnered with some of the largest and most innovative enterprises in the world, driving digital transformation and helping businesses maximize the ROI from their tech stack. I am also responsible for managing the entire customer lifecycle, from onboarding and implementation to renewal and expansion, ensuring customer satisfaction, loyalty, and advocacy.

Jesse Jacobs's Current Company Details
Ramp

Ramp

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Customer Activation Manager, Enterprise
Washington, DC, US
Website:
ramp.se
Employees:
2288
Jesse Jacobs Work Experience Details
  • Ramp
    Customer Activation Manager, Enterprise
    Ramp
    Washington, Dc, Us
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  • Pentera
    Enterprise Customer Success Manager
    Pentera Jan 2024 - Present
    Burlington, Massachusetts, Us
    View
  • Demostack
    Senior Enterprise Customer Success Manager
    Demostack May 2022 - Jan 2024
    San Francisco, California, Us
    Demostack is the world's first Demo Experience Platform. Our software makes it simple for Sales to create personalized demo environments, share and track them, with none of the common demo reliability issues, and no code required. Our customers gain full ownership, control, and insight of their demos. They can share tailored product stories in every demo, improve demo performance and ops with powerful analytics, and deliver better demo experiences that win more deals. Learn more at https://www.demostack.com
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  • Walkme™
    Senior Customer Success Manager, Strategic Accounts
    Walkme™ Jan 2020 - May 2022
    San Francisco, California, Us
    Partnering with top executives from the worlds leading companies to drive digital transformation & adoption. 2021 - Top Performing CSM2021 - Presidents Club2021 - 135% Target Attainment (Net New ARR)2021 - 97% Gross Renewal Rate ($1.5 million+ in Renewal ARR closed)2021 - Largest Renewal Upsell by CSM 2020 - Highest Renewal Rate (EMEA Enterprise)2020 - Highest Qualified Expansion Pipeline by CSM (EMEA Enterprise)2020 - Largest Renewal Uplift by CSM (EMEA Enterprise)2020 - 2nd Highest Net Retention (EMEA Enterprise)
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  • Walkme™
    Enterprise Customer Success Manager
    Walkme™ Jul 2018 - Jan 2020
    San Francisco, California, Us
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  • Walkme™
    Sales Development Representative
    Walkme™ Feb 2017 - Jul 2018
    San Francisco, California, Us
    WalkMe is a revolutionary Digital Adoption Platform (DAP). We have a unique interactive guidance and engagement platform that walks any user, through any web or mobile process in real time. Our mission is to simplify and eliminate confusion, boost the training and onboarding process and drive adoption for any end user on any HTML web-based application. Think of it like a GPS, but instead of giving driving directions, WalkMe guides users every step of the way to successfully complete their online tasks.In addition, WalkMe has received over 35 industry awards, including:• Forbes Cloud100 World's Best Cloud Companies• Deloitte Fast 500 North America (Ranked #6 in the Software Industry and #13 overall)• Glassdoor: Highest Rated Companies to Work For• Gartner Cool Vendor
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  • Cambridge Associates
    Associate
    Cambridge Associates Mar 2015 - Jan 2017
    Boston, Ma, Us
    Prepared monthly and quarterly investment performance reports using data sourced from clients’ custodians and investment managers.Analyzed clients’ investments in a total portfolio context, providing insight on performance attribution, deviations from asset allocation targets, and portfolio movements. Prepared quarterly hedge fund manager write-ups and generated corresponding quantitative analytics using information from manager meetings/calls, quarterly investor letters, and other proprietary research.Lead training sessions for new hires with an emphasis on Microsoft Excel and proprietary database queries.
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  • Signals Analytics
    Business Development
    Signals Analytics Sep 2014 - Feb 2015
    New York, New York, Us
    Signals provides evidence-based, actionable insights to essential questions on new product development through applying a stringent transformation process of multiple, big data sources into concise intelligence findings. Signals enables product teams to hit the market faster, ensure product alignment with customer needs, and improve go-to-market plans.
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  • Penn Fc
    Finance/Accounting Intern
    Penn Fc Jun 2013 - Aug 2013
    Performed basic accounting tasksKept track of revenue from ticket and merchandise sales Created a merchandise inventory in Excel based on invoices and sales recordsAnswered office phone/made cold calls
  • Educause
    Policy Analyst Intern
    Educause Jun 2011 - Aug 2011
    Louisville, Co, Us
    Developed office skills: organized information and attended meetingsDeveloped policy experience: analyzed IT and social media policies of a variety higher learning institutions and compiled information and data relating to policies
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Jesse Jacobs Skills

Leadership Powerpoint Economics Ice Hockey Start Ups Financial Modeling Data Analysis Market Research Finance Sas Arcgis Managerial Economics Microsoft Office Fun Microsoft Excel Marketing Sustainable Business Community Outreach Business Strategy Research Analysis Spss

Jesse Jacobs Education Details

  • Dickinson College
    Dickinson College
    International Business And Management
  • Universidad De Málaga
    Universidad De Málaga

Frequently Asked Questions about Jesse Jacobs

What company does Jesse Jacobs work for?

Jesse Jacobs works for Ramp

What is Jesse Jacobs's role at the current company?

Jesse Jacobs's current role is Customer Activation Manager, Enterprise.

What is Jesse Jacobs's email address?

Jesse Jacobs's email address is je****@****kme.com

What is Jesse Jacobs's direct phone number?

Jesse Jacobs's direct phone number is +120238*****

What schools did Jesse Jacobs attend?

Jesse Jacobs attended Dickinson College, Universidad De Málaga.

What are some of Jesse Jacobs's interests?

Jesse Jacobs has interest in Economic Empowerment, Politics, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.

What skills is Jesse Jacobs known for?

Jesse Jacobs has skills like Leadership, Powerpoint, Economics, Ice Hockey, Start Ups, Financial Modeling, Data Analysis, Market Research, Finance, Sas, Arcgis, Managerial Economics.

Who are Jesse Jacobs's colleagues?

Jesse Jacobs's colleagues are Noëlle Niederhaus, Nicholas Hetrick, Junho Choi, Priyasha Patel, Matt Lupinacci, Rajuram Bishnoi, Julian Ianni.

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