Jenny Jaeger Email & Phone Number

West Des Moines, Ia, Us

West Des Moines, Iowa, United States

Des Moines, Iowa Area

Responsibilities:• Empowered managers to achieve individual decision making authority respective to their position. Approaches to coaching and mentoring managers have been a critical success factors.• Developed employees job skills and communication abilities, and expanded their business knowledge through cross-training.• Fostered open communication to create a team driven environment, creating trust, respect and support in achieving goals and objectives. • Ability to multitask, effectively delegates, evaluates outcomes and holds employees accountable.• Worked directly with District Manager on developing and driving results from the assigned 5 Iowa stores. • As member of the Regional Leadership Team, developed new strategies to drive regional sales and profits. Achievements:• Rebuilt and developed an effective sales team to deliver results.• Assigned District Expert to mentor 5 additional Iowa stores.• Appointed District Captain to drive district average transaction.• Member of Regional Leadership Team.

West Des Moines, Iowa

Responsibilities:• Led the rebuilding of departments, reorganized work, and implemented a performance based culture.• Effectively managed a multimillion dollar budget, implemented new systems, completed system conversions and expanded new business.• Consistently exceeded operational expectations; by improving performance each year, decreasing operational costs and increase customer satisfaction. • District point person; oversaw five additional Iowa stores. Developed and lead district incentive programs.• Member of the Regional Leadership Team; chosen leader to help identify business opportunities.Achievements:• Expanded staff from 4 managers and 25 employees to 8 managers and 50+ employees.• Managed multi-operation business. Tri-Max - OfficeMax, FurnitureMax and CopyMax. • 2004 “Club Max Winner” Award• 2002 “Best Operational Excellence Index Score” Award• 2002 “Best Operational Index Performance” Award• 2001 Business Record- runner up “Best Place to Purchase Office Supplies”• 2001 “Best Special Order Dollars” Award• 2001 “Best Average Transaction Over Last Year” Award• 2001 Member of the Regional Leadership Team• 2000 Business Record- runner up “Best Place to Purchase Office Supplies”• 2000 Awards for “Outstanding Secret Shop Scores” January, March, May and April• 1999 “Best Average Transaction Over Last Year” Award• 1999 “Best Operating Profit to Plan” Award• 1999 “Best Gross Margin Over Last Year” Award• 1998 “Best Expense Management”

South Des Moines

Responsibilities:• One year to turn around problematic store in threat of closing.• Identified critical human resources and training needs to accomplish strategic goals for the turnaround of the business.• Introduced successful programs, focusing on customer service, support and satisfaction.• Analyzed the budget, devised a plan to maximize sales while minimizing operational expenses.Achievements:• Received - 1998 “Best Expense Management” Award• Received -1995 “Presidents Club Member” Award for outstanding sales performance in the company• Turned around an unprofitable operation into one of the most successful stores, earning the most prestigious award “President Club Member".• Trouble shooter; traveled to under-performing stores to assist in turning around problematic operations.

West Des Moines, Iowa

West Des Moines, Iowa

West Des Moines, Iowa

Cedar Rapids, Iowa Area