• Help individuals with traumatic brain injuries re-learn basic cognitive, physical, and life skills under the supervision of clinical staff.• Assist patients with activities of daily living such as meal prep, hygiene, shopping, cleaning, and medication.• Distribute medication, take and record vitals, and perform regular round checks.

Pick-up food donations every day from local grocers and restaurants, often making the first impression of the organization to donors.Drive residents to medical, employment, and personal appointments daily, ensuring safe and timely transport.Serve the homeless population twice daily.Work in an industrial size kitchen helping prep, cook, serve, and clean.Tutor residents in the computer lab for GED prep, job search, and general writing skills.

- Managed income, tracked mileage, and sorted personal and business expenses.- Honed skills in self-motivation, organization, and money-management dealing with tasks requiring precise attention to detail and strict safety precautions.- Maintained a five-star rating, top tiers in acceptance and completion, and delivered all orders on-time or earlier than estimated.- This platform allowed me to avoid breaks in my ability to work and stay disciplined when other jobs and/or school were not an option (particularly during COVID) allowing a learning of certain skills often outside the scope of traditional employment.

- Part time job while attending SMC to supplement my work study and financial aid.- Built rapport with clients by providing quality customer service and problem solving.- My background in psychology, interpersonal skills, and gaming knowledge allowed for a reliable understanding of customers, making upselling, closing sales, and general customer interaction very natural.

- Met a series of milestones: peer-outreach, distributing materials, working with a faculty advisor, and monthly calls with other SWA's.- Networked/partnered with campus resources to plan/table events.- Implemented activities on/off campus to promote student support programs.- Brought a registered dietician to campus to educate students about eating disorders

• Maintained a high-level of privacy, efficiency, and professionalism while dealing with a highly diverse group of students, often sharing privileged, private information.• Organized the transfer of private student health files from a paper system to a secure digital database.• Frequently coordinated with the Director of Student Health Services to table mental and/or physical health events on campus.

- Suggested and received food and cocktail orders from guests.- Contributed to a clean and professional workplace, maximizing employee morale, effectiveness, and guest comfort.- De-escalated situations involving disgruntled guests, offering replacements or consolations, demonstrating empathy, and validating feelings.

• Drove clients daily to personal appointments and outpatient treatment.• Created staff schedules, analyzed potential staff resumes, and conducted interviews.• Encouraged and supported a diverse group of clients while maintaining professional and effective boundaries. • Facilitated alternate routes and pick-up times for clients eliminating tardiness issues.• Identified and corrected problems with clients misusing medication and faking drug tests.• Quickly sought the head manager and offered help in downtime, becoming her assistant in addition to my regular duties.

• Strategically managed complex calendars, organized meetings, appointments, and travel arrangements, while proactively identifying and adjusting conflicting events.• Supplied ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects.• Served as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns.

- Greeting each customer with a smile, quickly learned to read and respect each individual's personal boundaries without sacrificing sales opportunities and suggestions.- Sought to develop relationships, remember names, and ask open-ended questions to understand both their shopping and communication types.- Generated brand awareness to create positive impressions and increase sales.