A results-driven ServiceNow process implementation expert, successfully delivered dozens of ITSM projects for large multinational enterprises with focus on the financial, telecommunication, IT services, and public sectors. Possesses over 20 years’ experience with IT processes, standards, applications, and technology with a specialist knowledge in ITIL and ISO/IEC 20000. Able to manage ServiceNow implementation projects end-to-end including requirements specification, process design, implementation planning, development coordination, testing, deployment and early life support. Trainer of ITSM courses attended by thousands and author of professional articles on ITSM. A founding member of the Czech Chapter of IT Service Management Forum.
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Principal ConsultantGuidevision GroupPrague, Czechia
Jiri Skala Skills
Frequently Asked Questions about Jiri Skala
What company does Jiri Skala work for?
Jiri Skala works for Guidevision Group
What is Jiri Skala's role at the current company?
Jiri Skala's current role is Principal Consultant.
What skills is Jiri Skala known for?
Jiri Skala has skills like Itil, It Service Management, It Strategy, Cobit, It Process Architecture And Design, Iso/iec 20000, Optimisation Of Enterprise Computing Management System, It Project Management, Information Technology, Management, Iso 20000, Architecture.
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Jiri Skala
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