James "Skip" Burns Email & Phone Number

Charlotte, Nc, Us

Malvern, Pa, Us

As Project Manager on the Sales Training Team, I support the development of Neuronetics training strategies, with main responsibilities of co-creating sales training and clinical content; messaging, training presentations and treatment protocols for customers attending NeuroStar University.Neuronetics is committed to the ongoing training and development of our customers and salesteam. I contribute to advance the development and success of our programs and strive to make theNeuroStar procedure a leader in neurobehavioral space. Our goal is to consistently provide ourcustomers and sales force with innovation, education, exceptional service, and a commitment toexcellence, all with a personal touch.- Create learning materials to help field sales understand and leverage software updates on our proprietary TrakStar platform- Bring the patient experience to the forefront when designing trainings- Organize both zoom and in-person sales trainings- Manage Field Sales Trainer program to provide leadership and create feedback loops with top sales reps

Boston, Massachusetts, Us

As a Program Facilitator on Year Up’s National Central Program Delivery Team, I support the learning and career development of young adults across the country as they pursue careers in business and tech. In my current role, I support a caseload of 300+ learners at a time to ensure they develop critical career skills during. In addition to teaching college courses, my work has involved event planning (both virtual and in person), 1:1 career coaching, and project planning.

Boston, Massachusetts, Us

- Act as scrum master in a learning environment of 50-100 students aged 18-29 years old- Work with Program Management team to systematize the implementation of asset-based, skills-focused readiness plans for young adults in all phases of the program- Oversee the performance evaluation process for young adults in all phases of the program- Ensure that Year Up young adults are “graduate ready” upon completion of program through college-level and career-focused trainings conducted in all phases of the program for cohorts ranging from 25-55 young adults - Own and drive all aspects of teaching and assessing students in a twice-weekly “Career Development and Interpersonal Relations” course as student prepare to go on internship- Own and drive all aspects of teaching and assessing a once-weekly Internship Seminar for students as they transition from internships to career- Organize scrum ceremonies like Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective- Ensure the accurate tracking of all metrics in a CRM (Salesforce.com)- Set vision and strategy for the Employment Placement team to secure and fill job requisition goals annually to be filled by Year Up graduates to meet organizational positive outcomes goals- Lead the creation and implementation of an annual plan to secure job opportunities for alumni- Manage a portfolio of hiring partners and staffing firms - Craft a strategy to promote Year Up graduates to hiring companies (contract and permanent)- Ensure team is prepared to deliver the Year Up value proposition to local employers through in-person and phone-based sales presentations- Collaborate with the Business Development team to leverage and identify new opportunities with existing partners- Manage the local Employment Placement team of two, focusing on effective training and onboarding and fostering staff professional developmentCoach and develop the Employment Placement team in one-on-one and group settings

Boston, Massachusetts, Us

- Establish a vision for the program team to deliver a high support and high expectation experience which enables students to successfully grow and strengthen their professional skill sets- Manage, support, development, and collaborate with a team 4 direct reports – including two departments - to provide quality and consistent Learning Communities serving over 300 opportunity youth annually - Work with Employment Placement team to ensure positive outcomes for at least 85% of graduates- Work with Program Managers to ensure minimum 75% student retention - Collaborate with Program Managers and Employment Placement team to ensure internship readiness for all students - Serve as the subject matter expert of student programming and collaborate cross-functionally with various departments, other sites, and National Teams- Serve as the lead administrator and support of Schoology LMS and Rosetta Stone to best support students and interns

Boston, Massachusetts, Us

Year Up is a one-year, intensive training program that provides young adults 18-24, with a unique combination of technical and professional skills, college credits, an educational stipend and corporate internship.- Teach a group of 50 students how to navigate the corporate world and be prepared for meaningful careers in Fortune 500 companies like Bank of America- Act as culture carrier for launch of a new site and facilitate new staff training

Boston, Massachusetts, Us

-Taught business acumen and communication skills to a diverse group of 40 students and preparing them for internships at Fortune 500 Companies- Class focuses were on Business Communications; Public Speaking; and Job Hunting Skills - Developed supportive relationships with students in order to support them personally and professionally- Engaged in challenging student conversations and develop actions plans to promote personal responsibility- Served in a diverse learning community as a facilitator and coach a group of 5 students- Trained and coached new Learning Community staff members as they learn the Year Up model, utilize the behavior management contract, navigate challenging student situations, and develop their skills to support student needs while also delivering on their functional roles and responsibilities

Boston, Massachusetts, Us

- Taught 38 students the fundamentals of sales (building customer rapport, documentation in CRMs like SalesForce, closing techniques, and understanding social/buyer communication styles)- Collaborated on curriculum development with local and national staff for implementation at local college partner- Utilized Schoology Learning Management System to create lesson plans and assessments- Collaborated with Admissions, Student Services, Internship, and Development teams to ensure the success of all elements of the program

Us

GapSmart! educates and connects students to Service Gap Year Programs. A Service Gap Year is a period of time dedicated to providing volunteer service and this period could take place after graduating high school before starting college or after college before joining the career world. By taking a specific time period and dedicating it to community service the individual helps find clarity and choose a productive and fulfilling life direction.

Zurich, Zurich, Ch

EF Education First opens the world through education and has the mission of giving every student the opportunity to have an international education experience. I connect students and teachers to educational tours that specifically meet the needs of their school and classroom. The trips create more open-minded and empathetic students as well as ignite their desire to learn and see the world. I am the point person for customers throughout the recruitment and departure process and help teachers grow travel programs at their schools.Key Highlights- Manage and advise over 100 accounts from the initial sale through travel date (1-2 year frame)- Grew territory by over 20% in 2015 and again in 2016- Coach teachers on best practices for recruitment and retention of student travelers to increase average group size from 7.2 to 8.6 travelers per group- Maintain all account and pipeline management using internal CRM and coordinate all travel logistics - Coordinated travel logistics including but not limited to destinations, flights, accommodations, transportation, payments - Organize territory visits to directly to meet teachers face to face to retain and grow business

Boston, Ma, Us

As Development Manager I coordinate Bottom Line's external communications and social media outlets, recruit participants for the Boston Marathon, procure items for both the online and dinner auctions, and play a lead role in the Success Boston Initiative.Key Highlights-Recruited Bottom Line’s Boston Marathon Team of 12 runners which is on track to exceed $90,000-Managed and provided logistical support to the Boston Marathon Coalition, a group of 13 charities with 170 runners including four signature events-Recruited Bottom Line’s Rodman Ride for Kids Team and exceeded campaign goal of $60,000 by $8,000-Doubled event revenue and turnout for Bottom Line’s Success Celebration for alums and professionals in the community-Oversaw and solicited items for Bottom Line’s online auction and increased number of items, bidders, and social media output from previous years-Organized the Dinner Auction for the Annual Dinner which netted over $100,000-Coordinate Bottom Line’s interaction with the Success Boston initiative and ensure Bottom Line is a leader in the group-Provided data reports as necessary in advance of reporting goals to the Boston Foundation and to the Success Boston partner organizations using SalesForce

Boston, Ma, Us

Bottom Line's mission is to help disadvantaged high school students get in to college, graduate, and go far in life. As Team Manager led four counselors with a combined caseload of over 150 high school students and over 180 college students and I also provided direct service to both high school and college students. I provided weekly team check-ins to establish priorities and assess progress toward goals. My team consistently met all milestones and annual goals. A key responsibility was coordinating all aspects of the Summer Transition Program. I oversaw the update and refinement of curriculum and all materials. We exceeded attendance goal of over 80% at all events and increased retention of high school students into college Success Program.- Managed and led team of four counselors with total caseloads of 300 students to ensure quality of college high school Access program and college Success program - Advised counselors on specific service plans for each high school and college student to ensure they are on track to get into college and to graduate from college - Oversaw Transition program ensuring over 400 high school students are successfully transitioned into the college Success program - Delivered direct service to caseload of low-income, first generation high school seniors and college students

V3 Leadership Consulting works to provide leadership training and advice to nonprofits that focus on serving youth. V3 Leadership also develops curricula and workshops for nonprofits to facilitate on their own. The goal of V3 Leadership is to make leadership training and development obtainable by nonprofits by keeping costs low, providing excellence service, and collaborating with the client to ensure the training strengthens their mission.

Philadelphia, Pa, Us

Co-led a cross country charity bicycle ride that started in Boston and ended in Santa Barbara with 30 other young people.

Created a safe, productive living environment for adolescents with learning differences while providing emotional and academic guidance to a group of diverse adolescent boys. Proposed and created all aspects of a high school wrestling program including transportation, budgeting, recruitment and retention of wrestlers, and fundraising.

Fuschl, At

Scouted, recruited, hired, and trained team of diverse quality sampling staff membersDrove local alignment with national brand objectives and locally executed activation of national brand-building events• Developed and nurtured key regional business relationships• Created and executed unique sampling strategies to showcase brand values• Identified key sampling opportunities• Empowered direct reports to take ownership of their role within this function• Collaborated with Vermont sales counterparts with distributor support and alignment

Master'S Of Education, Secondary Social Studies

Bachelor Of Arts (B.A.), Political Science & International Affairs

Education record