Justin Lam

Justin Lam Email and Phone Number

Partner @ Wooly Pig
San Francisco, CA, US
Justin Lam's Location
San Francisco, California, United States, United States
Justin Lam's Contact Details
About Justin Lam

Former Tech professional turned Restaurant Owner. Founder of Smash Life, a brand with a mission to empower one another to be the best version of ourselves. Former Customer Success and now Sales professional who loves to make a real impact on customers lives. Passionate to bring my CS experience into a sales role and put the customer first. Fortunate to have gone through an IPO with MobileIron, sell large enterprise deals at Testlio, and build from the ground up in an early stage startup at Dashbot.

Justin Lam's Current Company Details
Wooly Pig

Wooly Pig

View
Partner
San Francisco, CA, US
Website:
woolypigsf.com
Employees:
2
Justin Lam Work Experience Details
  • Wooly Pig
    Partner
    Wooly Pig
    San Francisco, Ca, Us
  • Wooly Pig
    Partner
    Wooly Pig Jun 2018 - Present
    Serving your favorite Asian Inspired Comfort Food.
  • Smash Life
    Founder
    Smash Life May 2020 - Dec 2022
    On a mission to empower one another to be the best version of ourselves.Podcast: Smash Life SpotlightSmash Life Spotlight is a podcast that highlight's inspiring people who've had to overcome different obstacles in life to get to their success. The goal of the Spotlight is to help people who may be facing similar struggles and empower them to push forward.
  • Opal
    Account Executive (1St Ae)
    Opal Feb 2022 - Jul 2022
    New York, Ny, Us
    Opal is a Greylock-funded authorization platform for all employees. Our product enables enterprises to grant just-in-time access, gain actionable insights, and automate user access reviews. As the next-generation access management platform, companies integrate us with engineering infrastructure, SaaS apps, and custom internal tools. To see how Opal eases your access needs, check out our demo video here: https://opal-1964.wistia.com/medias/kv4bnc6k82
  • Dashbot
    Enterprise Account Executive
    Dashbot Mar 2019 - Apr 2020
    San Francisco, California, Us
    Helping enterprises build better conversational experiences through analytics.
  • Testlio
    Account Director
    Testlio Jan 2019 - Mar 2019
    Tallinn, Estonia, Ee
  • Testlio
    Enterprise Account Executive
    Testlio Feb 2016 - Jan 2019
    Tallinn, Estonia, Ee
    Testlio helps businesses deliver amazing customer experiences by providing a community of highly vetted testers and an end-to-end QA management platform. We assemble your dedicated QA dream team from our vetted, experienced, and passionate tester community. Our platform seamlessly integrates into the tools that you already use and connects you with the team giving you a high degree of visibility. We work around the clock and around the world, on any platform, so you hit every deadline and launch better products, faster.
  • Mobileiron
    Customer Success Senior Operations Specialist
    Mobileiron Oct 2014 - Feb 2016
    Mountain View, Ca, Us
    Manage over 350 open Professional Services projects (SMB to Large Enterprise) using SalesForce.comBuilt business processes to scale customers from under 3,000 to over 8,000Identify potential upsell opportunitiesManage subcontractor accountsCommunicate regularly with customers including Directors and C-level executivesCreate reports for VP of Customer Success and Directors of Professional Services, Support, Advocates, Education and Training teamAssist with migration of Support Platforms from ZenDesk to Service Cloud (SalesForce.com)Collaborate with Business Applications team to enhance tools to scale businessWork cross functionally with multiple internal groups (Advocates, Professional Services, Support, Education and Training, Finance, Legal, Sales, Business Applications)Create SOWs for Professional ServicesPoint escalations to the correct resource for resolutionWeekly meetings with Professional Services Engineers for project updates
  • Mobileiron
    Customer Success Operations Specialist
    Mobileiron Jul 2012 - Sep 2014
    Mountain View, Ca, Us
  • Sláinte Volleyball Club
    Member On Board Of Directors And Head Coach
    Sláinte Volleyball Club Jan 2007 - Jan 2015
    Member of Board of DirectorsManage clinic budgets and 6 assistant coachesClinic size ranged from 30-60 playersCoach age 14, 18 girls teams; and 17, 18 boys teamsCommitted 5 days a week after work hoursDeveloped mental strategies and coaching on and off the courtCollaborated with parents to provide guidance, support and setting expectationsPlanned, developed and implemented near and long-term goals for club direction
  • Elevasian Food Truck
    Co Owner
    Elevasian Food Truck Aug 2012 - May 2013
    Converted leads generated from our website to customersConverted company net loss $5000/month to net revenue $2000/month in 4 monthsGrew customer base from 0 to over 150 dailyGrew Revenue to $30,000 per monthManaged escalations from unsatisfied customersManaged Payroll for 3 employeesManaged Social Media (Twitter, Facebook, Instagram)Accounting using Quickbooks
  • Marvell Semiconductor
    Training Coordinator
    Marvell Semiconductor Jan 2012 - Jul 2012
    Santa Clara, Ca, Us
    • Coordinate and manage logistics for trainings• Market trainings to employees• Manage global online training program, create newsletters and monthly communications, giving users updates • Work with global leads and account managers to improve experience for users• Manage Learning Management System and Survey Monkey• Create evaluation summaries after each training• PowerPoint presentations for trainings, presented to global leads and HR team• Work daily with Excel, run reports, keeping spreadsheets up to date• Manage updates on team’s intranet site, help rebuild team’s SharePoint
  • Marvell Semiconductor
    Staffing Coordinator
    Marvell Semiconductor Apr 2011 - Jan 2012
    Santa Clara, Ca, Us
    Coordinate and managed interviews for multiple divisions, involving multiple teams, recruiters, engineers, and hiring managersArrange video and on-site interviews for both domestic and international candidates across different time zones and geographiesManage candidate profile, documentation, offer process and tracking using resume database, VirtualEdge by ADPArrange for travel, logistics, accommodations and processed reimbursementsPrepare offer letter, offer proposals, initiated and track all background verificationSupport recruiters from remote sites in Arizona, Texas and MassachusettsManage multiple business units and divisions in Wireless, Datacom, Finance, Marketing and Communications, Hardware and Software DevelopmentWork well under very tight timelines, and manage high volumes of activities

Justin Lam Skills

Training Management Teamwork Coaching Microsoft Office Customer Service Microsoft Excel Analysis Social Media Outlook Software Documentation Salesforce.com Cloud Computing Fundraising Project Management Microsoft Word Sales Process Account Management Virtual Edge Excel Training Skills Data Entry Scheduling Hiring Word Facebook Zendesk Service Cloud Sales Start Ups Strategy Quality Assurance Business Development Direct Sales Customer Relationship Management Mobile Devices

Justin Lam Education Details

  • University Of California, Santa Cruz
    University Of California, Santa Cruz
    Business Management Economics
  • Sacred Heart Cathedral Preparatory
    Sacred Heart Cathedral Preparatory
    High School Diploma

Frequently Asked Questions about Justin Lam

What company does Justin Lam work for?

Justin Lam works for Wooly Pig

What is Justin Lam's role at the current company?

Justin Lam's current role is Partner.

What is Justin Lam's email address?

Justin Lam's email address is ju****@****ail.com

What is Justin Lam's direct phone number?

Justin Lam's direct phone number is +141534*****

What schools did Justin Lam attend?

Justin Lam attended University Of California, Santa Cruz, Sacred Heart Cathedral Preparatory.

What are some of Justin Lam's interests?

Justin Lam has interest in Volleyball, Djing, Consulting, Marketing, Technology, Administration, Management Training, Sales.

What skills is Justin Lam known for?

Justin Lam has skills like Training, Management, Teamwork, Coaching, Microsoft Office, Customer Service, Microsoft Excel, Analysis, Social Media, Outlook, Software Documentation, Salesforce.com.

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