Jermaine Smith Email & Phone Number

Dallas, Texas, United States

Providing “Service Excellence and establishing new business opportunities in the North Texas and neighboring communities. Collaborating closely with our recruiting team to effectively fulfill our clients' requirements for both temporary and direct placement staffing."

Irving, Texas, United States

Coral Gables, Florida, United States

• Successfully grew the online campus team by providing disciplined leadership, assessing achievements, and implementing coaching strategies to enhance instructor performance, resulting in an optimized and high-performing admissions team.• Offered administrative direction over all campus-wide programs and services, ensuring the highest standards of professional practices. Employed, directed, and maintained a qualified personnel pool to effectively meet the service goals and needs of the campus.• Maintained active engagement with public and private agencies, as well as local professional groups, serving as the campus spokesperson in the business community, fostering strong relationships and partnerships.• Participated actively in the admissions process, leveraging hands-on sales experience to contribute to the team's success in meeting enrollment targets and achieving overall sales objectives.• Provided strategic leadership in all areas of campus operations, ensuring a cohesive and efficient workflow that aligned with overarching organizational goals.• Achieved and exceeded financial benchmarks consistently, demonstrating a strong ability to navigate and excel in dynamic sales environments.• Utilized my adaptability and diverse skill set to effectively apply sales experience in any environment, showcasing a versatile and results-oriented approach to driving success. Eager to contribute my wealth of sales expertise to elevate your organization's growth and achievements.

Dallas/Fort Worth Area

To Empower and educate young men to excel and pursue higher education through sports mentorship program!!!

Dallas/Fort Worth Area

• Strategically leads and motivates the campus team, providing clear direction, assessing achievements, and implementing coaching strategies to enhance overall team performance, resulting in consistently exceeded sales and enrollment targets.• Provides effective administrative direction over all campus-wide programs and services, ensuring the highest standards of professional practices. Develops and maintains qualified personnel, aligning their skills with the service goals and needs of the campus, resulting in a dynamic and customer-focused team.• Drives continuous improvement in campus operations, emphasizing the enhancement of student retention by implementing targeted sales and marketing strategies tailored to student needs and preferences.• Evaluates the effectiveness and efficiency of the utilization of campus resources, optimizing budget allocation to maximize return on investment and achieve financial objectives.• Establishes and refines operational policies and procedures, fostering an environment conducive to improved academic and administrative functions, directly contributing to enhanced overall campus performance.• Provides strategic direction for staff training and development programs, elevating individual and organizational abilities to meet and exceed sales and marketing goals.• Conducts regular meetings with individual departments/employees and leads a weekly all-staff meeting, fostering open communication channels and ensuring alignment with overall sales and marketing strategies.• Collaborates closely with the Vice President of Operations to ensure seamless alignment of campus operations with company goals, policies, and priorities, reinforcing a unified organizational vision.• Maintains active engagement with public and private agencies, as well as local professional groups, serving as the articulate spokesperson for the campus in the business community, enhancing the institution's brand image.

Arlington Tx

• Provides strategic direction for staff training and development programs, elevating individual and organizational abilities to meet and exceed sales and marketing goals.• Conducts regular meetings with individual departments/employees and leads a weekly all-staff meeting, fostering open communication channels and ensuring alignment with overall sales and marketing strategies.• Collaborates closely with the Vice President of Operations to ensure seamless alignment of campus operations with company goals, policies, and priorities, reinforcing a unified organizational vision.• Maintains active engagement with public and private agencies, as well as local professional groups, serving as the articulate spokesperson for the campus in the business community, enhancing the institution's brand image.• Works collaboratively with Executive Directors of each department to achieve specific sales and marketing goals, fostering an integrated and cohesive approach to campus-wide success.

• Lead the development, direction, and coordination of comprehensive student recruitment activities, achieving defined team goals and objectives while consistently exceeding sales revenue, quota percentage, and closing ratio targets, contributing significantly to the consistent growth and profitability of the company.• Execute both short-term and long-term student recruitment strategies in the field, ensuring alignment with the company's growth and profitability objectives, and implement approved programs to drive enrollment, resulting in remarkable profit increases and surpassing new customer acquisition goals.• Recruit and hire new staff, actively participating in the interviewing process and obtaining approval from the Campus President, demonstrating a keen eye for identifying top talent to strengthen the admissions team and enhance customer retention efforts.• Collaborate in directing the staffing, training, and performance evaluations of all advisors, ensuring a cohesive and high-performing team through effective leadership, coaching, and mentorship, resulting in improved closing ratios and customer retention rates.• Conduct weekly phone and interview observations to train and develop advisors into top-performing team members, utilizing hands-on sales experience to consistently exceed sales revenue targets and elevate closing ratios.• Oversee and ensure that all recruitment operations adhere to local, state, and federal regulations, as well as the company's policies and procedures, maintaining compliance and mitigating potential risks, contributing to sustained customer retention.• Assume comprehensive management duties, including planning, assigning, and directing work for subordinates, conducting performance appraisals, rewarding and disciplining employees, addressing complaints, and resolving problems, resulting in enhanced profit margins and customer satisfaction.

United States

• Consistently exceeded personal and team performance plans by over 100%, showcasing an unwavering commitment to achieving and surpassing sales targets.• Played a pivotal role in coordinating training sessions to disseminate best practices, contributing to the continual improvement of production and the development of high-performing advisors.• Provided impactful coaching and analysis to enhance the development of advisors, fostering a team culture of continuous improvement and success.• Conducted team meetings to implement new policies and procedures, ensuring alignment with organizational goals and fostering an environment of adaptability and efficiency.• Assisted the Director of Admissions in the hiring process for candidates, demonstrating an eye for talent acquisition and a commitment to building a dynamic and results-driven admissions team.• Provided exemplary customer service to students throughout the application and enrollment process, emphasizing a student-centric approach.• Assessed prospective students to ensure they possessed the potential, traits, characteristics, and financial wherewithal for successful enrollment through graduation.• Conducted personal interviews to qualify candidates and explain academic programs, effectively guiding them through the admissions process.• Recognized as one of the top admissions advisors in the Dallas Metro from 2009 to 2010, highlighting consistent excellence in sales performance.• Awarded Admissions Advisor of the Month multiple times between 2008 and 2014, simultaneously mentoring and fostering the development of other admissions advisors.• Accomplished Admissions Advisor of the Session three times in the period spanning 2008 to 2014, reflecting a sustained commitment to excellence and results.• Headed training sessions to deliver best practices, contributing to the continuous enhancement of skills and knowledge within the admissions team.

Master Of Business Administration (M.B.A.), Project Management

Bachelor'S Of Science, Criminal Justice/Law Enforcement Administration

Activities and Societies: Phi Beta Sigma

Associate Of Arts (A.A.), General Studies, 3.2 Gpa

Activities and Societies: Captain of Basketball Team, All American