Joshua Smelser Email & Phone Number

Bloomfield Hills, Michigan

Hillsboro, Oregon

Harbor City, Ca

Assisting with admissions, transfers, discharges and verification of patient data within the Health Connect application. Documentation of nursing assignments and coordination of telephone resources. Processing of incoming and outgoing paper charts. Arranges ordering and transportation of supply requests.

Harbor City, Ca

Staff scheduler for Emergency Department and Ambulatory Care (Outpatient Recovery Area, Diagnostic Imaging, Infusion Center). Responsible for creating monthly schedules, processing time off requests, reviewing employee timekeeping records and maintaining daily staffing cores.

Pasadena, Ca

Systems and Solutions Deployment team member. Responsible for providing on-site software support and education to physicians and other medical staff for Health Connect and MD Scheduling.

Redondo Beach, Ca

Otter Rock Music Management was started in August of 2005. The company's goal is to support quality musicians by bridging the gap between the emerging/established independent artists and the corporate music business environment. Otter Rock Music Management will continue to grow and evolve as it works towards achieving it's goals. Otter Rock's current focus is on maintaining artists' social networking profiles. Our current clients include: Lili Haydn. Past clients include: Andrew Bird and Squirrel Nut Zippers.

Atlanta, Ga

Registration and maintenance of hardware and software services contracts for small and mediumbusinesses and state and local government accounts.* Trained and mentored four senior co-workers to improve service for a high dollar account.* Served as team focal for daily operating report.* Assisted IT department by providing desktop troubleshooting and technical assistance.* Planned and executed monthly department meetings and off-site activities during 2005 & 2006.* Photographed multiple events and prepared video presentations.

Atlanta, Ga

Contracted vendor position at IBM location. Pre-registered, registered and maintained hardware and software services contracts for IBM Business Partners.* Educated new management on processes and procedures and assisted in transitioning work to overseas outsourcing center.* Took ownership of neglected service entitlement report and revived it to current status.* Employee of the Quarter, Fall 2002

Marietta, Ga

Worked positions as customer service representative, opening/closing shift manager and store manager. Duties included supervising all employees on duty, training new employees, store scheduling, general store operations, maintaining record label contacts, creating product displays, assisting customers, running a cash register, and opening and closing the store.

Atlanta, Ga

Helped re-design teenage volunteer program (Junior Zoo Crew) for the summer of 1999. Co-coordinated daily program operations, planned on-site and off-site activities, and supervised the 75 participating teens.

Education record

Music Business

Information Systems

Biology

Activities and Societies: Photography Editor of the student newspaper "The Sentinel" for fall term of 1999. Member of Ecology club.

Education record