Jessica Smith Email & Phone Number

California, 94086, Us

Supports L&D globally in North America, EMEA, and APAC for a rapidly expanding robotic med-tech company. Dynamic and results-oriented Program Manager with a proven track record of driving impactful Leadership Development initiatives. • Manage full-cycle learning programs for over 1800 people leaders worldwide, ensuring the seamless execution of learning strategies, projects, and objectives• Project Manager and Global Program Manager for the Manager Acceleration Program (MAP) ensuring project completion across all phases of development including analyzing, designing, developing, implementing, facilitation (virtual and in-person), and evaluation • Responsible for all project phases of content creation covering essential areas such as Performance and Total Rewards, Hiring, Onboarding, and Performance Enhancement• Responsible for content translations globally • Spearhead tracking and success metrics for all global training programs, crafting dashboards showcasing both qualitative and quantitative data• Driven by a relentless passion for improvement, seeking out and integrating cutting-edge learning trends and strategies to enhance organizational effectiveness• Administer for the Leadership Development Leo (internal online website) designing resource hubs for leaders, including ongoing enhancement of its design and functionality• Certified Coach with the Center for Creative Leadership (CCL) for Feedback 360s• Certified Facilitator in Situational Leadership• Cultivate and nurture positive, collaborative partnerships with HR Business Partners (HRBPs), Centers of Excellence (COEs), Subject Matter Experts (SMEs), peers, cross-functional teams, and stakeholders, facilitating the development, deployment, and scaling of global training solutions• Establish quarterly and yearly goals, encompassing both tactical and strategic objectives, in alignment with corporate objectives• Conduct workflow analyses to identify efficacy and opportunities for process enhancements

Memoir meets novel in Thank You for Dumping Me—a raw, witty take on a life-changing breakup and the messy, empowering journey from breakdown to breakthrough. Available on Amazon in Print, Kindle and Audiobook coming soon. Book clubs and bulk orders get a discount, email hellojessness(at)gmail.com to order direct.

Quirky, fun, and packed with personal stories, Your Twenties is your guide through the ups and downs of growing up. No extra pressure—just real advice for navigating the 5 major areas of change: self-love, mind, body, relationships, and career. Each chapter offers activities and insights to help you discover your most authentic self along the way.Available on Amazon in Print, Kindle and Audiobook coming soon. Book clubs and bulk orders get a discount, email hellojessness(at)gmail.com to order direct.

Los Gatos, California, Us

Strong and mighty team of one! Program manager for learning and development initiatives globally for employees in North America, EMEA, India, Japan, and Australia for a fast-growing SaaS company growing 250% over a 3-year period. Partner with Sr Leaders and key stakeholders throughout the organization to develop global training plan.• Strategic planning and programming for 900+ employees globally including soft-skills leadership training, career development resources, high-potential development, and partnerships with external vendors • Developed individualized learning paths for 150+ individual contributors, emerging leaders, and mid-level leaders (Sr Managers and Directors) • Designed, created, and facilitated the ‘Career Launch Lab’ quarterly to support early 100+ career professionals and summer interns• Partner with external vendors to develop and deliver learning offerings including LinkedIn Learning, Lessonly, Ceresa Mentoring, Glint, and Korn Ferry• Influenced Sr Leaders and key stakeholders for 2022 L&D investment of 250K• Managed and maintain the annual L&D budget partnering closely with procurement• Managed tracking and success metrics for all global training and certification programs• Administered Lessonly by Seismic, our Learning Management System (LMS), LinkedIn Learning• Partnered with Ceresa to deliver 9-month mentor program with 3 executive coaching sessions and feedback 360 components to 30+ high potential employees biannually• Built and maintain positive, collaborative partnerships with our HRBPs, COE colleagues, SMEs, peers, and stakeholders to develop, deploy, and scale global solutions• Project management of implementations and integrations for L&D platforms including LinkedIn Learning, Workday, Okta, and Lessonly• Developed interview certification training for hiring teams including how to prep, behavioral based interviewing, legal facts, and team alignment to deliver the ideal candidate experience

Los Gatos, California, Us

• Global program manager for all learning and development initiatives from concept, content development to go live and facilitation• Designed, developed, and delivered learning courses in the form of self-paced e-learning modules, webinars, and in-person group learning sessions• Facilitated dynamic and engaging training programs globally to 600+ people managers and individual contributors • Program Manager for new hire onboarding, new manager training, and leadership team training by functional area including content creation, metrics tracking, and facilitation• Implemented Lessonly, Learning Management System (LMS) and manage all admin • Continuously evaluate training effectiveness via quantitative and qualitative feedback • Accessed development needs, partnered with leaders and balanced stakeholders to career development programs and resources• Maintained leadership and people development strategy Y/Y • Facilitated coaching sessions with executive leadership, individual contributors, and teams• Facilitated Crucial Conversations sessions, globally for all people managers 150+ across North America, EMEA, India, and Australia

Los Gatos, California, Us

• Hired 75+ employees annually accountable to 10 hiring managers in departments including Data Ops, Engineering, Professional Services, & Strategic Services utilizing LinkedIn Recruiter and Newton ATS• Educated managers on job market trends, budgetary concerns and fought for top talent in the intensely competitive market that is the Silicon Valley, CA• Developed Xactly’s Global Interview Training Program, a comprehensive e-learning offering focused on best practices hiring managers• Designed content for and facilitated two workshops for early professionals and interns titled LinkedIn Strategies and Personal Branding • Designed a global new hire survey evaluating key hiring trends and gathering feedback on the employee experience, presented to Executive Board quarterly

Hanover, Maryland, Us

• Built and maintained strong client relationships with desirable companies in the San Francisco Bay Area securing repeatable business by establishing strong ongoing partnerships• Negotiated bill rates for contractors and service agreements with clients• Managed a team of two recruiters responsible for training, mentoring, coaching, and ongoing performance management

Hanover, Maryland, Us

• Owned the entire recruiting life cycle for tech skill sets by sourcing, screening, and selecting qualified candidates and presenting them to hiring managers• Created creative candidate outreach campaigns utilizing LinkedIn, Indeed, Monster and other key recruiting tools utilizing Boolean searches, and our internal ATS• Consistently performed 50+ outbound calls daily to prospective candidates, 15+ in-person interviews per week with new candidates and conducted professional reference checks regularly• Negotiated compensation packages with candidates aligned within client budget scopes• Coached candidates through client-specific interview processes and provided timely updates/feedback

• Responsible for account management for greater Auckland North Island region working with local and national agents/wholesalers. • Analyzed statistics to assist in identifying key sales areas, monitor, and present quarterly. • Organized, led, and facilitated training sessions with key sales agents to optimize sales.

• Planned, designed, & executed successful events for club members. • Recruited & maintain club membership facilitating growth through creative marketing/PR.• Engaged with the local community by maintaining social media involvement, and professional membership website.

Chico, Ca, Us

• Responsible for recruiting, selecting, hiring, and training Chico State’s student orientation team of 30 qualified Wildcats. • Taught a 3-unit upper division university-level training course. • Organized and coordinate campus-wide informational fair representing 150 clubs. • Managed the creation of an informational folder given to orientation students, and parents on their summer orientation program day. • Managed and supervised daily orientation program consisting of 200+ students, and 75+ parents each session for a total of 30 sessions each summer.

Carmel, Indiana, Us

• Administered sorority policies, and procedures via weekly meetings with 120 chapter members. • Supervised, counsel, and mentor 8 Executive Officers, and 14 Jr Exec Officers. • Collaborated with the executive council, advisory board chairman, national representatives, and Chico State Panhellenic Council. • Facilitated collegiate officer trainings, annual retreats, and events.