Joanne Smith

Joanne Smith Email and Phone Number

Community Engagement Lead at Plus, Fighting Chance | Leading the Client Journey @ Fighting Chance Australia
australia
Joanne Smith's Location
Frenchs Forest, New South Wales, Australia, Australia
About Joanne Smith

I currently work as a Community Engagement Lead at Plus Disability, Fighting Chance. I’m involved in creating a seamless client journey for participants entering our day program, by liaising with families, carers and advocates of adults with complex behaviours and disabilities. I’m also first contact for our clinical team of experienced Behaviour Support Practitioners. I have more than 10 years experience in the health and disability sector, and am a registered psychologist (non-practicing) with a postgraduate diploma in psychology.I use my analytical skills and data-driven approach to drive change, improve processes, and generate efficiencies. I have a strong understanding of the NDIS, health and education systems, and the therapeutic work of allied health professionals.

Joanne Smith's Current Company Details
Fighting Chance Australia

Fighting Chance Australia

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Community Engagement Lead at Plus, Fighting Chance | Leading the Client Journey
australia
Employees:
99
Joanne Smith Work Experience Details
  • Fighting Chance Australia
    Community Engagement Lead
    Fighting Chance Australia Jan 2024 - Present
    Australia
  • Royal Far West
    Operations Manager - Community Recovery Program
    Royal Far West Dec 2022 - Oct 2023
    Manly
    Lead a cohesive and high performing team jointly responsible for the smooth and streamlined RFW Client Journey (non-clinical)Develop the capability and capacity of team membersEnsure efficient and effective resourcing to achieve the objectives of the role and teamAnalytical skills and ability to use data to drive change, improve processes and generate efficiencies
  • Royal Far West
    Team Leader/Service Planner - Disability Services (Windmill Program)
    Royal Far West Mar 2019 - Dec 2022
    Australia
    Leadership of the team and responsible for all day to day operational functions that support successful service delivery and the Windmill Program Manager.Responsible for understanding family needs and coordinating services across health teams (OT, SP, Psychology and Special Education) that suit the needs of children with disabilities, and their parents/carers, in accordance with their NDIS Plan.
  • Lifestart Co-Operative Ltd
    Branch Administration Officer
    Lifestart Co-Operative Ltd Mar 2017 - Mar 2019
    Dee Why, Nsw
    Extensive administrative support and office management tasks for the Dee Why branch. NDIS knowledge and support: creating client service bookings, processing claims, monitoring of client NDIA plans, liaison with NDIA in relation to client plan queries and reconciliation tasks as required.Updating and maintaining the client management system (ECHIDNA) and documentation.Creating regular data reports (board report data and staff hours using Excel).
  • Harbour Future Leaders
    Consultant Psychologist
    Harbour Future Leaders Oct 2012 - Jan 2013
    North Sydney, New South Wales, Australia
  • University Of Wollongong
    Research Psychologist
    University Of Wollongong 1994 - 1997
    Wollongong, New South Wales, Australia
    Working as part of a team on a project funded by the Commonwealth Aids Research Grants Committee (An Evaluation of Psychodynamic & Personal Construct Group Work Preventions of HIV-Related Risk-Taking).Coordination of the day-to-day activities of the project and collection and analysis of qualitative and quantitative data.Assisting in the preparation of annual reports to the funding body, conference presentation and general publication.

Joanne Smith Education Details

Frequently Asked Questions about Joanne Smith

What company does Joanne Smith work for?

Joanne Smith works for Fighting Chance Australia

What is Joanne Smith's role at the current company?

Joanne Smith's current role is Community Engagement Lead at Plus, Fighting Chance | Leading the Client Journey.

What schools did Joanne Smith attend?

Joanne Smith attended University Of Wollongong, Mackellar Girls High School.

Who are Joanne Smith's colleagues?

Joanne Smith's colleagues are Luara Rigo Aguiar, Adrian Brown, Steven Clagnan, Protima Dey, Angus Cranswick, Sofia Bonnett Tobón, Caroline Wright.

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