Designed, built and maintained the mobile device management posture and deployment through Microsoft Intune; Responsible for onboarding and offboarding all employees; managed Microsoft Azure Active Directory, Intune, Entra ID, and Microsoft 365 services; tested, deployed and fine-tuned Endpoint Detection and Response (EDR) software to our infrastructure and mobile devices with Tanium and Microsoft Defender for Endpoint; planned and assisted in the execution of a tenant migration of Microsoft 365 services and mobile devices; planned, tested and executed a Slack-to-Microsoft Teams migration; responsible for monthly security and feature patching as well as zero-day threat response; performed Linux, Windows and Mac mobile device benchmarking and testing; managed Conditional Access policies for a mobile workforce including testing and migration from Microsoft VPN to Cloudflare WARP Zero Trust access; responsible for asset management, software license management, and user account management; performed datacenter activities such as installing servers, network devices, and storage, as well as decommissioning of hardware; responsible for virtual machine buildout and decommissioning through VMware; performed daily end-user support

Designed, built and maintained the mobile device management posture and deployment through Microsoft Intune; Responsible for onboarding and offboarding all employees; managed Microsoft Azure Active Directory, Intune, Entra ID, and Microsoft 365 services; tested, deployed and fine-tuned Endpoint Detection and Response (EDR) software to our infrastructure and mobile devices with Tanium and Microsoft Defender for Endpoint; planned and assisted in the execution of a tenant migration of Microsoft 365 services and mobile devices; planned, tested and executed a Slack-to-Microsoft Teams migration; responsible for monthly security and feature patching as well as zero-day threat response; performed Linux, Windows and Mac mobile device benchmarking and testing; managed Conditional Access policies for a mobile workforce including testing and migration from Microsoft VPN to Cloudflare WARP Zero Trust access; responsible for asset management, software license management, and user account management; performed datacenter activities such as installing servers, network devices, and storage, as well as decommissioning of hardware; responsible for virtual machine buildout and decommissioning through VMware; performed daily end-user support

Responsible for buildout of Azure Active Directory components infrastructure and service deployment in new environment; trained new staff and led team to support our services and Microsoft Employees; managed workloads among the team; utilized, updated, and created automation scripts when appropriate to increase efficiency and reduce human error; developed and maintained positive working relationship between Microsoft and Lockheed/Leidos team members

Responsible for buildout of Azure Active Directory components infrastructure and service deployment in new environment; trained new staff and led team to support our services and Microsoft Employees; managed workloads among the team; utilized, updated, and created automation scripting when appropriate to increase efficiency and reduce human error; developed and maintained positive working relationship between Microsoft and Lockheed/Leidos team members

Assist with the development of the project schedule and divide responsibilities to ensure achieving the proposed deadlines; engage Microsoft employees for environment details and specifications, documentation, and training opportunities; create and update deployment documentation as well as standard operating procedures (SOPs); provide daily and weekly status updates to Microsoft OrgID team on status of our environment as well as the training and documentation efforts; act as liaison between Microsoft team and Lockheed Martin OrgID team; managing Microsoft’s expectation of the Lockheed team and providing leadership and program expertise to the Lockheed team.

Collaborated with Department Of Energy (DOE) and Mission Support Alliance (MSA) to ensure smooth work flow and efficient organization operations during transition new network (400+ users), Consulted with DOE to implement enhancements for projects which resulted in cost savings and supported government-wide green initiatives, Ensured customer satisfaction by providing efficient technical support, Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work

Provided technical, operational, and training support to customers and coworkers, Facilitated restorative actions and preventative maintenance, Created and maintained procedural documentation, Provided account management support through Active Directory, Installed and maintained network connectivity (hardware and software), Imaged desktops and laptops and ensured system operability, Assisted with software distribution via BigFix, Tested and piloted new technologies to be deployed to customers (Windows 7, Office 2010, Entrust for Windows 7, Good for Enterprise, iPhone, iPad)

Provided technical, operational, and training support to customers and coworkers, Provided system monitoring through network and security monitoring tools such as CA eHealth, Facilitated restorative actions and preventative maintenance, Maintained workstation operability and compliance through SMS, Created and maintained procedural documentation, Provided account management support through Active Directory and web-based interface

Provided technical, operational, and training support to customers and coworkers, Facilitated restorative actions and preventative maintenance, Created and maintained procedural documentation, Provided account management support through Active Directory and web-based interface

Responsible for Daily Reconciliation, Accounts Receivable, Accounts Payable, Payroll, Month-End Closing, Financial Analysis, Budget Preparation, PMS/POS Computer Systems Maintenance/Upkeep, PC/Network (Novell) Troubleshooting (Hardware and Software)

Developed and maintained a plethora of C/C++ programs for the Atmospheric Radiation Measurement (ARM) project