Jessica Sobarzo Email & Phone Number

Alexandria, Virginia

•Manages the NCUA new examiner training program to include ten technical training courses, ensuring learning objectives meet job competency components.•Supervises, plans, coordinates, and evaluates examiner training to include strategic planning, design efforts, and delivery of curriculum for NCUA.•Establishes internal control systems to reduce risks and manages financial and material resources in order to meet annual strategic plans. •Responsible for alignment of training branch structured processes and internal controls to ensure accountability, consistency, and adherence to agency policy and practices.•Responsible for oversight of agency curriculum accreditation program, including over 50 NCUA courses and accompanied annual auditing process.•Supervises the agency's National Training Specialists and support staff, providing leadership and counseling to enhance performance. •Manages the agency's Principal Examiner certification program including test oversight and administration. •Accountable for the agency’s national training center to include oversight of facility maintenance and classroom space scheduling. •Reinforces an organizational culture committed to recruiting a high quality and diverse workforce while maintaining a high level of employee satisfaction.•Takes proactive steps to diversify the workforce and to create an inclusive work environment that allows employees to contribute to their fullest potential.•As a Contracting Officer Representative, initiates and manages multiple service contracts related to communication services, accounting, problem resolution, and agency testing programs.•Manages $2Million budget to include regulation and maintenance of more than 10 consulting contracts.•Actively delivers soft skills training to agency personnel to include Franklin Covey suite training. •Acts in the absence of the Division Director, by providing leadership, direction, and coordination over the daily activities and projects of the division.

Washington D.C. Metro Area

•Manage the planning and administration of a variety of employment and diversity programs within the BLM.•Ensures that programs are correctly implemented and that ongoing programs are properly utilized. •Provides advice and guidance, including interpretations, opinions, or decisions, regarding programs or policies. •Research and develop strategic plans for implementation of multiple national programs to address and solve systematic problems to produce quality, effective programs.•Conducts partnering with other agencies throughout the public sector and with private and professional organizations.•Provides advisory services and expert guidance to the BLM HR Community and BLM Senior Level Management on key national recruitment and retention programs.•Works collaboratively with Bureau-wide skills analysis of workforce as it relates to the agency’s overall hiring, training, diversity goals and objectives.•Identifies key contacts with other governmental agencies and partner organizations to initiate data sharing on re-tooling the workforce while implementing employment strategies.•Serves as adviser, coordinator, and technical expert in all phases of the Pathways, Veterans Hiring, and Diversity Recruitment Programs.•Advise managers on a variety of legal, regulatory, and procedural issues related to the recruitment and staffing for all Pathways, Veterans Hiring, and Diversity Recruitment Programs. •Identifies and mitigates internal barriers to productivity, design action plans to overcome these barriers, and provide organizational mechanisms to optimize research creativity.•Develops, revises and conducts research on current policies and analyzes existing statutes.•Provided input and recommendations on budget forecasting for multi-year pragmatic plans.•Serves as a Contracting Officer's Representative for responsible programs.

Washington D.C. Metro Area

•Oversees the administration of national level programs that provide support to the Bureau in recruiting, hiring, and retaining a high quality, diverse workforce necessary to meet the Bureau’s mission.•Oversees, directs, coordinates, supervises and manages subordinate staff involved in planning and administering a variety of employment and diversity initiatives in the BLM.•Designs, plans, and participates in management assessments to determine the effectiveness of numerous BLM employment and diversity initiatives and services.•Develops and recommends evaluation strategies to determine the effectiveness of operational practices and procedures and to address and solve systemic problems.•Develops measures of quality, effectiveness, efficiency and readiness for all assigned programs.•Supervises the staff and management employment and diversity initiatives of the Bureau.•Plans and manages broad Department and Bureau programs of national scope with multiple demanding policies, processes and procedures.•Develops, evaluates, and monitors performance metrics to ensure program objectives are meeting expected achievements.•Develops and produces presentations for management; facilitates, conducts and participates in projects internal and external to the program office.•Provides leadership and project guidance as a team lead to employees to effectively and efficiently execute the BLM Recruitment and Retention program mission and attain its objectives.

Phoenix, Arizona Area

•Develops, coordinates, analyzes and implements program training budget. Provides input for fiscal and long-range budget estimates for training programs based on analysis of statistical data through needs assessments and employee climate surveys.•Responsible for the design, development, and continuous update and revision of course outlines and curriculum materials including lesson plans, testing mediums, training aids, videos, and other materials required for the training needs of the agency.•Develops and implements strategic plans in collaboration with program managers and supervisors. •Plans, directs, and coordinates employee development activities for leadership and development programs maximizing the strategic use of the agencies training center resources.•Program Leader responsible for planning, designing, coordinating, instructing, and facilitating the BLM’s Executive Level Leadership Programs.•Provides direct advisory services and expert guidance to the NTC Director and BLM Executive Level Management on key leadership and management training concerns and needs.•Provides input for annual review of agency training needs and employee development strategy with specific recommendations for curriculum, addressing training deficits and needs.•Advises on curriculum development strategies, knowledge management, principles program polices and regulatory requirements and procedures.•Conducts partnering with other agencies throughout the public sector and with private and professional organizations.•Serves as a Contracting Officer's Representative for training related programs.•Researches learning and development opportunities from commercial vendors.•Provides expert level advice in the areas of developing training, training administration, and career development.•Leads agency-wide teams of subject matter experts to create and implement innovative strategies that build intellectual capital.

Phoenix, Arizona Area

•Develop training programs for internal and external customers which includes researching potential training topics, planning, designing, and evaluating learning programs.•Coordinate, deliver, and evaluate senior level training programs, including Dynamics of Leadership, Performance Management, and Workplace Harassment.•Develop, coordinate, and deliver professional training credit opportunities for staff at all levels within the Court. •Formulate, implement, and administer human resources policies, procedures, and standards. Review, research, develop, and recommend human resources policies for the court unit. •Developed multiple strategic plans allowing upward mobility, cross training, and efficiency within the court.•Mentor and train staff employees in developmental positions. Determines need for, and develops and conducts workshops, or training to assure that the staff is cognizant of the latest rules and regulations.•Conduct qualifications analyses for all types of positions filled including the most complex professional and administrative positions.•Provide support to the internal Human Resources Manager as well as external customers.•Monitor status of personnel actions and related supporting documentation to ensure all are completed in a timely manner.•Conducts basic orientation and exit interviews, advising employees on eligibility and procedures of various benefits, and prepares or reviews necessary forms.•Maintains subject matter files and records that relate to the work of the office, sets up and maintains logs showing status of actions and correspondence.•Oversees the administration of multiple courses per month, including pre-planning and coordination, onsite presence and troubleshooting, and follow-up evaluations.•Plans, organizes, and conducts research on complex learning and professional development issues that involve major areas of uncertainty in approach, methodology, or interpretation to identify appropriate solutions.

Master’S Degree, Public Administration, 3.9

Bachelor’S Degree, Occupational Education/ Corporate Training And Development, 3.0

Bachelor Of Science - Bs, Occupational Education