Joshua Kim Email & Phone Number

Philadelphia, Pennsylvania, United States

West Chester, Pennsylvania, United States

- Provided excellent candidate experience throughout full recruitment lifecycle including posting, sourcing, screening, scheduling, offering, preboarding, and onboarding- Emphasized clear, constant communication with candidates daily via LinkedIn, emails, calls, and texts post-offer- Leveraged Workday Applicant Tracking System (ATS) to fill 45+ roles- Collaborated with Talent Acquisition Partners, Specialists, and Leaders to support operational needs- Served as main liaison to the preboarding team and departments within the organization including Merchandising, Marketing, Corporate Functions, Technology, Operations, and Production- Reviewed and revised 150+ job postings to increase candidate attraction- Coordinated interviews with hiring managers across departments within QVC and HSN brands with efficiency and haste- Supported recruitment and engagement events, including spearheading event logistics and communications for career fairs, information sessions, and professional development workshops- Partnered with DE&I subject matter experts to increase diversity of candidates- Engaged with Team Member Resource Groups (TMRGs) to develop and implement initiatives to source top talent from universities and create future high school pipeline- Provided administrative support to Talent Acquisition programs, including improving Statements of Processes (SOPs), designing early career talent playbook, and reporting internship data- Partnered with Social team to revamp university relations web page, market and promote the internship program and coming school events, and create social media content- Acted as Brand Ambassador for QRG on multiple campuses, including Temple University, Jefferson University, and Drexel University- Demonstrated cultural competency across multiple communities, partnering with underrepresented schools to ensure diverse, inclusive slates

Greater Philadelphia

- Partnered with CEO to re-imagine company core values, vision, & mission- Wrote & presented findings to CEO on weekly basis- Wrote & iterated 10+ job applications- Leveraged Handshake to source candidates nation-wide- Created Excel database to track candidate progress - Reviewed 10+ resumes on daily basis- Conducted 5+ zoom interviews on daily basis- Worked closely with hiring managers to identify & recruit candidates- Reported HR updates to CEO via Zoom on weekly basis- Communicated candidate progress to team via Slack on daily basis- Participated in recruiting events to build company brand & find candidates- Supported hiring of 40+ teammates for summer cycle- Streamlined human resources processes

Philadelphia, Pennsylvania, United States

- Collaborated with CEO & PM on weekly basis to manage summer cohort- Led onboarding, check-in, feedback, internal & all-team meetings - Designed & led professional development workshops- Hosted zoom gatherings to celebrate milestones for 12+ team members - Designed thought leadership library to facilitate shared learning opportunities- Spearheaded personal project initiative- Streamlined onboarding & offboarding processes

Philadelphia, Pennsylvania

- Delivered an enhanced myCigna.com customer experience to 100,000+ disability customers- Leveraged Rally and Confluence to create and maintain 3+ features and 20+ user stories- Enriched the digital experience for MyCigna.com disability customers by creating tailored, customer-friendly email triggers- Enhanced the digital document housing experience for myCigna.com disability customers through research and analysis on competitors and in-depth reviews of UX mockups

Greater Philadelphia Area

- Assisted the Director of Events with planning event logistics with a focus on community service- Coordinated community service events through active communication with Temple University and the local community- Documented workflows for efficient knowledge management

Greater Philadelphia Area

- Advised up to 14 clients on grammar, syntax, and structure of business-related papers and presentationson a weekly basis- Developed oral, written, and interpersonal communication skills through constant engagement withstudents, professors, and co-workers

Greater Philadelphia Area

- Assisted the Senior Associate Director with data collection and analysis of 230+ alumni to maintain100% job placement rate- Revitalized the department’s digital brand by creating and managing the Instagram account andgrowing the following by 260 in one month- Initiated a 44-page work manual documenting various project streams and workflows for efficientknowledge management

Philadelphia, Pa

- Identified 500 high-value restaurants and compiled a target list through HubSpot CRM- Increased overall impressions on Instagram by 15,000 through the usage of pods, hashtag sets and other various techniques- Communicated company’s vision to over 300 influencers through direct messages on Instagram

Havertown, Pa

- Tutored second and third-grade students in English and Math- Designed four worksheets for two elementary school students on a weekly basis- Customized teaching plans based on students’ individual needs on a bi-weekly basis