Jonas S. Oglesby, Jr. Email & Phone Number

United States

Franklin, Tennessee

Franklin, Tennessee, United States

Franklin, Tn

• Responsible for report delivery and outcomes presentation to internal colleagues and support to external customers, as required• Reviews the analysis, preparation, and presentation of outcomes and process metrics using healthcare claims data and/or operations data• Responsible for tracking progress in on-going outcomes reports and manage priorities for upcoming outcomes reports• Interacts with the Information Systems (IS) department extensively• Manages the production and development of utilization and cost information• Collaborate with Account team, Operations, Solutions/Product to assure efficient and effective program delivery and results• Standardize departmental process and procedures for increased departmental efficiencies and production within Oracle and SQL based data environment• Develop department and team automations for increased consistency of scalable and repeatable processes in Oracle and SQL environments• Train and mentor newly hired analysts to better adapt and conform to the departmental processes and procedures

Franklin, Tn

• Development and analysis of contractually required customer reports on behalf of an assigned book of business and serves as subject matter expert and technical resource. • Development, analysis and evaluation of key performance metrics (including financial, utilization, clinical and operational) in the determination of such performance relative to contractual expectations and general performance standards as set forth by the company.• Coach and mentor fellow finance team members including Healthcare Analysts and Assistant Healthcare Analysts through sharing of subject matter expertise, past experiences, and general guidance regarding how to add value through financial support.• Oversee and direct the quality assurance review of monthly activity reports including validation of results.• Provide support to the implementation process of new contracts and the migration of existing contracts to end-state reporting environment.• Participate with the Account Team (Account Manager, Clinical Director, and Finance Director) and/or Business Development to support data analysis of new prospects or upsells into existing customer accounts.• Produce and/or oversee production of monthly billing and reconciliation reports, analyzing drivers of variances from period to period in order to ensure the integrity and accuracy of customer invoices and supporting member detail.• Other tasks in support of specific internal/external customer requests and for the continual enhancement of the customer relationship, as required. This may include participation in project workgroups within the organization and/or serving in a similar capacity within the customer's organization and providing significant support to new customer account implementations.• Support internal workgroups tasked with assessing global issues both within the finance team and across the company.

Franklin, Tennessee, United States

• Oversee all data analytical project tasks to ensure timely completion.• Responsible for the processing of all data collection, metric definition and analysis, root cause analysis, and process modeling.• Develop new processes and procedures to streamline and increase the effectiveness of operations, while continually seeking new methods, practices, and materials, which will aid in the business process.• Perform qualitative and quantitative analyses, benchmarking operations against best practices and/or industry leaders to determine the value of change.

Franklin, Tennessee, United States

• Provide strategic direction of development and management of an end-to-end solution for internal and external customers across the Medicare Advantage service line and other AIM product lines.• Provide client account management and sales support as a product expert.• Develop, deliver, and manage all related business requirements, scope documents, project documents, and operational reporting for both internal and external customers.• Manage client services for assigned accounts including customer service, reporting, and problem resolution.• Supervise direct reports to ensure the department meets production and quality expectations.• Train team members to ensure their understanding of the CMS methodology and principles.• Analyze processes and procedures to recommend application and software development in order to improve turnaround times assigned to client deliverables.

Franklin, Tennessee, United States

My responsibilities as Product Manager is to oversee the overall product development of the Medicare Advantage service line at AIM Healthcare. Working closely with the Director, Data Analysts, Sales, and the clients to anticipate the needs of the market and work to develop solutions for these needs.

Franklin, Tennessee, United States

Manage the acquisiton of new clients into the company through various project orientated processes.Design standard operating procedures as they relate to various departments throughout the company.Facilitate meetings between the client and business operations.Review completed project for timeliness and develop process improvements for future use.

Nashville, Tennessee, United States

Review customer accounts for over payment.Handle inbound and outbound calls from customers.Collect on over due balances on customer and business acounts.Educate customers on how to avoid future over due balances.Consult with the customer and advise them of plans that are better suited to their usage.

Nashville Metropolitan Area

Repsonsible to call center scheduling.Perform ISO 9000 audits.Resolve front line techincal issues in the customer service call center.Supervisor teams up to 12 for extended periods of time when primary supervisors were out of the office.Provide new hire training once they graduated from corporate training.Develop all tracking and trending tools for the call center. Provide report analysis to immediate and senior management.Serve as a knowledge resource for the call center.

As

Education record

Education record