Jess Solimano Email & Phone Number

Pensacola, FL, US

NEW YORK, New York, US

NEW YORK, New York, US

- Team Leadership: Led Student Experience teams, including Community, Operations, Academic Success, Student Services, and Student Relations, across all online and in-person programs- Performance Management: Set strategic direction for the campus and online student experience, building, communicating, and tracking all operational KPIs, and maintaining.

NEW YORK, New York, US

- Business Strategy & Change Management: Redesigned the in-person staff and student experience, as well as the reopening plan for campuses after pandemic-related closures- Resource Allocation: Developed new staffing and resource plan that increased instructional coverage without increasing costs. - Budget Efficiency: Improved margins for Live Programs by.

NEW YORK, New York, US

- Team Development: Built new operations, curriculum, and teacher training teams to support onboarding and training of >250 team members and >5,000 students across Software Engineering, Data Science, Product Design, and Cybersecurity disciplines.-Change Management: Led team through two strategic reorganizations in less than one year, adapting our mandate.

NEW YORK, New York, US

- Hiring & Organizational Scale: Grew number of campuses from one to ten in the US and UK, writing the playbook for the launch and scale of each campus program, including organizational design. Hired and led >150 team members across on-site and centralized teams in US and UK, complying with strict regulatory guidelines for hires in each region- Performance.

New York, NY, US

New York, NY, US

• Oversaw planning and integration with large-scale, subscription management platform that was purchased to automate all in-house management of our product catalog and customer subscription data
• Defined requirements and prioritized business needs in close collaboration with stakeholders from Engineering, Finance, Customer Experience, and Business Intelligence

New York, NY, US

• Led and scaled operations team that served as the backbone of our expansion into 39 markets across the United States, Canada, Australia, and the UK
• Established on-boarding process to increase our number of studio and gym partners by 400% in 4 months
• Supported our full partner lifecycle, including on-boarding, data analysis, bug triaging, monthly payout reconciliation, and systems management for ~7,000 partners
• Created career paths and developed a team of 14 operational generalists into established tracks, with 75% of team promoted internally within 12 months

Cupertino, California, US

• Drove new customer acquisition and fostered long-term relationships with >200 small to medium size businesses to increase adoption of Apple products, successfully managing $500K of team’s $1.5M sales pipeline
• Designed technology roadmaps with recommended hardware and software solutions

New York, New York, US

• Led development and design of white label iOS applications for international hotel brands, including Warwick Hotels
• Maintained and enhanced a Central Reservation System for the hospitality industry in Agile development environment
• Designed test plans and defined cases for functional, integration systems,and user acceptance testing
• Languages & Frameworks: Objective-C, Java, JavaScript, SQL, Flex3, Ruby on Rails

• Developed a comprehensive summer school program with Masters of Education students that benefitted over 150 children in its first year and continued as an evergreen tutoring program
• Collaborated with multi-national corporation to channel aid and professional development services to over 5,000 inhabitants of impoverished communities

Bachelor Of Science (B.S.), Computer Information Systems

Certificate, Plant-Based Nutrition