A communications agency specializing in public relations, content creation, creative design and branding, digital marketing, and custom consulting services. Our approach is deeply rooted in finding and telling our clients’ stories, redefining, updating, and elevating brands, and building connections that create better opportunities to be seen by their target audiences. I work closely with our in-house teams to deliver clients their desired brand and consumer experience through successful digital marketing strategies. —from copywriting and design to media relations, web development, and digital advertising. By crafting successful strategies, we play a crucial role in ensuring our clients reach their target audiences, build meaningful connections, and achieve their business goals.

Develop and facilitate social media content through the website, email marketing, social and professional media platforms to provide effective and consistent strategy and engagement. Member of the student recruitment marketing team, which is responsible for marketing the university and increasing applications, campus visits, and website clicks.• Enhance and expand the university's image online, which increases brand equity and awareness, promotes the university's mission through all social media platforms, and builds relationships with stakeholders.• Establish a social media presence, increasing followers, engagement and consumption annually, improving click rates, follower counts and engagement with clear and focused strategies, to develop and analyze social media and online marketing campaign results.• Create and share monthly social media reports with leadership to determine trends, sentiment, and demographics, as well as engagement levels.• Lead team of two full-time employees and five student interns to execute the university's social media strategy and individual campaigns.• Created and maintain the university's social media website for best practices, FAQ, directory, podcasts, and takeover series.• Manage and curate Sprout, a social media management tool with 20 users involving multiple departments and colleges over three campuses.• Creator and producer of Podcats, a UNH podcast series.• Experience developing and executing content strategy within a Higher Education environment.

Desktop support for Microsoft Windows and Apple OSX operating systems.Motivated and customer-service focused with mature, high-performing skills, making sure each client had a positive experience. Managed more than 30 calls per day and worked to remove malware, ransomware and other threats from laptops and desktop systems.

Help desk support technician and MacOS trainer for the IT department. • Participated in FITSI (Faculty Instructional Technology Summer Institute) as a trainer. • ‘Voice of UNH,' recorded telecom voicemail messages for many colleges and departments.

WSCA Radio is listener supported, non-commercial, freeform community radio broadcasting at 106.1 FM in Portsmouth, NH. The radio station maintains a 24/7 online presence streaming at wscafm.org. In this volunteer position, I helped manage daily operations and assisted with fundraising, marketing, and public relations. I also hosted my own weekly freeform radio program.

EduWeb Digital Summit was an annual, internationally recognized event for the higher education community that attracted those who involved in the design, development, marketing, strategy and implementation of their institution's online presence. - 2015, Presenter at eduWeb Digital Summit in Chicago, IL. - 2016, Track Chair for Data & Analytics at eduWeb Digital Summit in Denver, CO. - 2017, Track Chair for Web & Mobile at eduWeb Digital Summit in Boston, MA. - 2018, Track Chair for Web & Mobile at eduWeb Digital Summit in San Diego, CA.- 2019, Communications Chair at eduWeb in Philadelphia, PA- 2020, Communications & Community Manager at eduWeb online.

I was a contributing writer for both the College and Technology sections of The Huffington Post.

Seacoast Social Media was a group of professionals that provided training, learning, and networking throughout the professional New Hampshire seacoast area. Our goal was to expand social media literacy and provide valuable social media skills, including various platforms, tools, and strategies for taking businesses or brands forward.

Read and responded to more than 100 weekly emails and phone calls from international and domestic artists and musicians looking to perform at the venue. Also previewed over 100 pieces of music each week and made sure each visiting band had dinner and was compensated by the venue.

Created a database of college and community radio stations, then proceeded to establish a relationship with each radio station and check status of music sent to each station. Attended Radio Industry Conferences such as CMJ and organized Important Records mailing list.

I was the team leader for web software testing of two products - Project|Center and Building|Center. I led and tested mainly through Blackbox testing, Usability, and Regression testing. I was also responsible for creating various test plans for end users and maintaining software modification requests into our bug-tracking program.

I worked as an acceptance tester of SPECTRUM Alarm Manager software and early Web-based SPECTRUM Alarm Manager Applications. I worked closely with developers and support to make sure major bugs were found and corrected before releasing to clients.